Director of Financial Aid

Director of Financial Aid

The University of Mary Washington has an exciting internal opportunity for a Director of Financial Aid. This role is responsible for the overall administration of financial aid programs while providing effective leadership and management to ensure compliance with all federal, state, and institutional financial aid program policies and regulations. While this individual will develop policies and procedures that will govern the Office of Financial Aid, they will also develop and execute the financial aid strategy to maximize new and continuing student enrollment. This individual will advise senior leaders on new regulatory requirements, trends, and best practices, while collaborating with colleagues across campus including Finance, Advancement, Admissions, Business Services, and other offices co-located in the Student Services Center of Lee Hall to ensure a student-centered, customer service approach. In addition to maintaining strong operations in the unit, the Financial Aid Director must be able to take the lead on data analysis and strategic projections regarding budgets, enrollments, and the strategic use of financial aid.

Required Knowledge, Skills, and Abilities / Competencies / Qualifications :

• Knowledge of federal and state financial aid programs and regulations.
• Ability to take the lead on data analysis and strategic projections regarding budgets, enrollments, and the strategic use of financial aid.
• Excellent interpersonal and communication skills and a demonstrated ability to work with a wide range of constituencies, both on- and off-campus.
• Ability to provide / lead continual training and education of staff.
• Ability to promote a student-centered, customer service ethos.
• Ability to exercise strong analytical and information technology skills to perform statistical analysis and prepare reports.
• Understanding of FERPA regulations and ability to manage confidential information.
• Must be available to work evenings and weekends and to travel, as needed.
• Proficiency using Microsoft Office and email, social networking and applications as required.

Required Experience :

At least five years of progressive experience in financial aid at the supervisory level at a post-secondary institution which would include :

Proven track record as it relates to keeping staff motivated and working at optimum levels, especially at peak times, and establish a customer service-focused culture, balanced with accurate processing.

Required Education :

Additional Considerations :

The University of Mary Washington adheres to the principle of equal opportunity. The University does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, parental status (including pregnancy), national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors in recruiting, admitting, enrolling students or hiring and promoting faculty and staff members. Complaints of discrimination should be directed to the AA / EEO officer of the University. The University is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.