Room Attendant

Room Attendant

The Room Attendant cleans guest rooms as assigned, ensuring the property's established standards of cleanliness.

Perks and Benefits: When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:

• 3 weeks PTO
• Annual education allowance of up to $1,000
• Referral program
• Free Onsite Parking or Commuting Support
• Residential housing discount after 1 year of continuous employment
• Friends and family rates for our Hotel Properties throughout the company

What Will You Do?

• Cleans guest rooms as assigned.
• Monitors and maintain cleanliness, sanitation, and organization of assigned work areas.
• Uses correct cleaning materials for designated surfaces, according to OSHA regulations and hotel requirements.
• Transports cart with cleaning supplies, guest room amenities and linens to assigned guest room and position securely. Provides cleaning service to designated rooms on assignment sheet: empty trash containers and ashtrays; remove all dirty terry and replace with clean par to designated layout; replace soiled bed sheets and make bed with clean linen; cleans kitchen and sets lighting and thermostat to designated levels.
• Responsible for maintaining positive guest relations.
• Resolves guest housekeeping complaints and ensures guest satisfaction.
• Maintains complete knowledge of and complies with all departmental policies/service procedures/standards.
• Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.
• Anticipates guests' needs, responds promptly, and acknowledges all guests, however busy and whatever time of day.
• Becomes familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
• Removes soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
• Replaces facial, toilet tissue and bathroom amenities in correct amount and location.
• Updates status of rooms cleaned and turned down on assignment sheet/ in the system.
• Returns and restocks cart at end of shift.
• Empties vacuum bag and wipes vacuum clean.
• Ensures security of any assigned guest room keys.
• Reports any damages or maintenance problems as well as turns over any lost and found items from guest rooms to the Manager
• Makes up cribs and rollaway beds and re-hang/refold clothes.
• Performs other duties as assigned.

What You Bring:

• Must have strong attention to detail with the ability to prioritize and organize.
• Understand guest's service needs.
• Must be speedy and accurate.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent hotel data.
• Ability to work weekends and a flexible schedule.

Salary Range: $23.50-$24.00

About The Company: Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use: This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.