Facility Manager

Description:

Position Summary

The Facility Manager (FM) is the primary caretaker and operator responsible for the full physical upkeep, safety, and customer readiness of one or more Autowash locations. This role is designed around complete property ownership—ensuring the building, site, grounds, and all customer touchpoints reflect the Autowash brand standard.

While FMs support minor maintenance and troubleshooting of wash systems, their main focus is on the long-term integrity of the property, including exterior appearance, cleanliness, safety, lighting, landscaping, signage, and building condition. They are expected to proactively identify issues, communicate repair needs, and take pride in maintaining a clean, inviting, and fully operational site for customers.

FMs work independently while receiving guidance from Area Managers and technical support from Operations Specialists or service vendors when needed.

Daily Site Operations & Cleanliness

• Complete opening procedures, daily checklists, and visual inspections.
• Maintain parking lots, wash bays, vacuums, and all customer-facing areas.
• Remove trash, sweep debris, pressure wash surfaces, and ensure tidy landscaping.

Facility Integrity & Preventative Upkeep

• Inspect the property for hazards or deterioration (block damage, signage, cracked pavement, lighting outages, etc.).
• Perform routine seasonal tasks (salt prep, snow removal monitoring, weed control, etc.).
• Report all building or site issues with detailed MTX tickets and photos.

Minor Mechanical Monitoring & Escalation

• Observe wash system behavior and note symptoms of downtime or underperformance.
• Submit accurate MTX tickets for service team follow-up.
• Complete light preventative tasks such, but not limited to, troubleshooting vacuums, hose repaires/replacements and wand tightening when safe and trained.

Chemical & Inventory Management

• Complete weekly soap inventory and submit restock orders.
• Organize chemical rooms and ensure compliance with storage protocols.
• Assist with restocking basic consumables and maintenance supplies.

Customer Support & Brand Standards

• Interact professionally with customers on site.
• Observe and report incidents using proper documentation protocol.
• Maintain a clean, professional appearance and enforce all brand visual standards (uniform, signage, lighting, etc.).

Collaboration & Communication

• Use MTX and Teams daily to document tasks, communicate with AMs, and escalate concerns.
• Attend periodic check-ins and participate in site snapshot inspections with your Area Manager.
• Provide feedback on ways to improve site processes or appearance.

Growth & Advancement

Facility Managers may pursue: - Advancement to Operations Specialist roles for those who show strong property ownership and growing mechanical knowledge. - Consideration for Area Manager roles through consistent site performance, reliability, and communication. - Opportunities to support new location openings or lead special site improvement projects.

Facility Managers are the stewards of our brand—ensuring every Autowash location looks, feels, and performs its best. Customers may not see the effort behind a clean, well-kept property—but they always feel the difference.

“What You’ll Love About Working at Autowash”

At Autowash, we believe work should be more than a paycheck — it should be a place to grow, contribute, and be proud of the impact you’re making. Here’s what sets us apart:

• A Company That’s Going Places - Autowash is growing fast, with new sites, new technology, and a vision to be the most innovative car care company in the country. Joining our team means joining a brand with momentum, stability, and opportunity.
• Cutting-Edge Tools & Technology - From our specialty equipment and automation to advanced water treatment systems, you’ll gain exposure to tools and tech that are shaping the future of car care. We’re not afraid to invest in innovation, and that means you’ll always be learning something new.
• Career Growth & Upskilling - Through Autowash Academy and structured on-the-job training, you’ll gain skills that transfer across industries. Whether you start in operations, maintenance, or customer success, we’re focused on building scalable careers — not just filling positions.
• Team Culture That Works - We live by values of Excellence, Quality, Integrity, Honesty, and Respect. You’ll be part of a tight-knit team that has each other’s backs, celebrates wins, and works hard to take care of our customers.
• Customer Passion, Car Passion - Our customers love their cars, and we get it. Whether it’s a dream car, a daily driver, or a symbol of freedom, we’re here to help them keep it looking and running its best. That passion makes every day rewarding.
• Competitive Pay & Benefits - We believe in rewarding great work. Our compensation is competitive with the market, and for technical roles, often exceeds local averages. Plus, we offer benefits, stability, and opportunities to grow with us.
• Be Part of Something Bigger - Every new wash we open, every wash we install, and every customer we serve is part of a larger story. At Autowash, you’ll be part of a company that’s redefining what a car wash can be.

Requirements:

Accountabilities:

• Must have the ability to prioritize and work independently with minimal direct supervision.
• Must have excellent communication skills, customer service and problem-solving skills.
• Must keep the grounds, common areas, and equipment room clean.
• Maintains open communication with supervisor/manager.
• Represents the company in professional manner at all times, on or off property.
• Maintains safety standards; wears PPE and always drives safely
• Performs other related duties as assigned or requested.
• Completes checklists and participates in site snapshot process to rectify deficiencies

Physical Demands:

• Regularly required to sit, walk, stand, bend, lift and/or climb, reach with hands and arms.
• Regularly required to talk or hear.
• Regularly required to lift heavy weights (50 pounds or greater) above shoulder height.
• Regularly required to move heavy weights (250 pounds or greater) along ground.
• Maintain an upright standing position for an excess of 8 hours.
• Finger dexterity and hand coordination required.
• Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

Minimum Qualifications:

• Computer skills required: Intermediate knowledge of the use of android tablets and PC hardware and software. Ability to learn and use computer software in Microsoft suite of office products and other software pertinent to job. Basic understanding of networking hardware and reset procedures.
• Minimum Desired Education: Prefer High School Diploma or GED or other equivalent in technical training. Education in progress or experience in lieu may be considered at Autowash discretion.
• Minimum Desired Experience: 6 Months of previous employment OR other similar experience
• Preferred Experience: Previous experience with landscape or grounds, facilities, building maintenance, automotive or other technical trades are preferred.