Admissions Representative

Admissions Representative

Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and / or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action.

Building Relationships

• Take inquiry calls from all potential students interested in knowing or receiving information about the programsincluding entrance requirements, curricula and academic standardsand encourage qualified prospects to schedule an appointment for an interview
• Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards
• Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role
• Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity
• Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students
• Follow up on all inquiries that fail to schedule or show for an interview
• Follow up with interviews that did not progress in the enrollment process and dropped / cancelled students to resolve any issues or address concerns

Interviews

Mentoring and Guidance

Administrative

We Offer :