Lead Clinical Billing Specialist

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Closing Date : 11 / 28 / 2025

Type of Position : Staff - Clerical

Job Type : Regular

Work Shift :

Day Shift (United States of America)

Sponsorship Available :

No

Institution Name :

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only) :

• Health : Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement : Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link / button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department :

FIN | CORE CCBO Self Pay

Department's Website :

Summary of Job Duties :

Addresses all incoming inquiries from any customer; patient, insurance company, Collection Agency, UAMS employee, whether by phone, mail or in person. Routes to other areas in UAMS only those calls or documents specifically categorized as outside their scope of work. Documents all activity in all appropriate UAMS systems as EPIC, BaseRecover and / or DOMS where appropriate. Processes / follows accounts through the UAMS collection cycle to insure proper placements and / or returns. Places deceased patient accounts when appropriate to Estate agency. Works patient accounts appropriately who are in Bankruptcy chapter 7 and 13. Assists with Debt Setoff process each year for bad debt accounts to be attached to Arkansas state tax filings. Answers patient questions who have Third-Party Insurance. Refers patients for financial assistance who have Medicaid or other government programs. Assists patients who are without Third Party Coverage or are underinsured by their coverage with payment plans or with UAMS charity program. In addition to handling all duties of a Collection Representative, the incumbent serves as a technical resource for other Collection Staff, assists with training of new employees, and provides guidance and answers questions as needed.

Qualifications :

Minimum Qualifications :

OR

Preferred :

Additional Information :

Responsibilities :

Salary Information :

Commensurate with education and experience

Required Documents to Apply :

List of three Professional References (name, email, business title), Resume

Optional Documents :

Cover Letter / Letter of Application, Letters of Recommendation, Proof of Veteran Status

Special Instructions to Applicants :

Recruitment Contact Information :

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements :

Criminal Background Check, Financial Credit Check

This position is subject to pre-employment screening (criminal background, drug testing, and / or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity :

Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking

Frequent Physical Activity :

Crouching, Pulling, Pushing, Standing, Walking

Occasional Physical Activity :

Lifting, Stooping

Benefits Eligible : Yes