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Lost Pet Recovery Specialist
Lost Pet Recovery SpecialistVirtualVocations • Oakland, California, United States
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Lost Pet Recovery Specialist

Lost Pet Recovery Specialist

VirtualVocations • Oakland, California, United States
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[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Lost Pet Recovery Specialist.

Key Responsibilities

Responds to internal and external inquiries within stated service level agreements

Manages incoming contacts regarding customer questions, complaints, and general inquiries

Analyzes, researches, and resolves problems and discrepancies for member accounts

Required Qualifications

2 years of customer service, call center, or relevant experience

Only Canadian residents will be considered for this position

Availability to work shifts between 8 : 00 am and 12 : 00 midnight, 7 days a week

Understanding of customer service policies and product knowledge

Compliance with federal and state regulations, if applicable

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Recovery Specialist • Oakland, California, United States

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