Service Greeter

Job Description

Job Description

Job Opportunity : Service Greeter

Location : Dealership Costa Mesa, CA

Department : Service

Employment Type : Full-Time and / or Part-Time

Compensation : $17.00–$19.00 per hour (non-exempt, hourly; based on experience and qualifications)

Company : Optima Dealer Services, Inc.

About Optima Dealer Services, Inc.

Optima Dealer Services, Inc. provides professional staffing and operational support to luxury automotive dealerships throughout California. We are committed to operational excellence, regulatory compliance, and maintaining a respectful, safe, and inclusive workplace.

Position Overview

As a Service Greeter, you serve as the first point of contact for guests arriving at the service drive. You play a vital role in setting the tone for the guest experience by providing a warm welcome, supporting efficient check-in processes, and assisting the service team in delivering a seamless and positive visit.

Why Join Us?

Front-Line Engagement : Be the face of the dealership and make an immediate, positive impact on guest satisfaction

Energetic Environment : Enjoy a fast-paced, engaging role where no two days are the same

Pathways to Growth : Opportunities to advance into service advisor, guest experience, or operations roles

Automotive Exposure : Work in a luxury dealership environment with late-model vehicles

Employee-Centered Workplace : We comply with all applicable California labor laws, including fair pay practices, rest and meal periods, overtime eligibility, and workplace safety requirements

Essential Duties and Responsibilities

Guest Welcome : Greet each guest promptly and professionally upon arrival, ensuring they feel acknowledged and valued

Guest Direction : Escort guests to the appropriate service advisor or team member and respond to general, non-technical questions

Service Intake Support : Assist with service check-in processes, verify required documentation, and help maintain an orderly service drive flow

Area Maintenance : Maintain a clean, organized, and welcoming service drive and customer waiting areas

Team Collaboration : Work closely with service advisors, technicians, porters, and management to support efficient daily operations

Safety & Compliance : Follow dealership procedures and applicable Cal / OSHA safety guidelines while working in active service areas

Perform other job-related duties consistent with the Service Greeter role, as assigned by management

RequirementsDriving Assignments Only

Valid California driver’s license and acceptable driving record

Ability to safely operate automatic vehicles (manual transmission preferred but not required)

Driving duties are assigned based on role level and operational needs

General Qualifications

Strong attention to detail and time management skills

Ability to follow instructions and work independently or as part of a team

Reliable attendance and punctuality

Physical Requirements

Ability to stand and walk for extended periods

Ability to lift up to 25 pounds

Ability to perform repetitive motions associated with vehicle movement and lot duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position, in accordance with applicable law.

Compensation & Benefits

Competitive hourly pay within the stated range

Paid sick leave in accordance with California law

Health benefits eligibility (based on employment status and hours worked)

Vacation benefits for eligible full-time employees

Training and advancement opportunities

How to Apply

If you are interested in joining a professional, safety-focused team supporting luxury automotive dealerships, we encourage you to apply today.

Equal Employment Opportunity Statement

Optima Dealer Services, Inc. is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including the California Fair Employment and Housing Act (FEHA). Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, national origin, ancestry, veteran status, or any other protected characteristic.