Plumbing Field Supervisor

Location :

• Buffalo, NY Job Title :   Residential Plumbing Field Supervisor Ready to transition from the field to a leadership role where you guide and mentor a team of plumbers?
• We're looking for an experienced plumbing professional to lead our service and installation teams in the Buffalo area.
• If you're a hands-on leader focused on quality, safety, and maximizing team efficiency, join us!
• In your role as the Plumbing Field Supervisor, you will be responsible for the daily supervision, coaching, and technical support for our residential plumbing technicians.
• You will ensure service quality, manage job flow, enforce safety standards, and act as a crucial link between the field and management to drive operational excellence.
• Responsibilities and Expectations Supervise, mentor, and coach a team of residential plumbers, providing technical support and guidance on complex service and installation issues.
• Oversee daily field operations, ensuring efficient dispatch, job completion, and adherence to established timelines and budgets.
• Conduct regular job site inspections to monitor quality control, ensure compliance with all local codes, and address any on-site challenges immediately.
• Enforce company-wide safety protocols, including the use of PPE and safety knowledge, with a preference for OSHA-10 standards.
• Act as the final point of escalation for high-level customer service or technical issues, ensuring swift and satisfactory resolution.
• Monitor team performance and productivity, ensuring technicians are meeting company standards and driving positive customer feedback.
• Utilize mobile technology for field management; ServiceTitan experience is preferred for tracking jobs and technician performance.
• Conduct ride-alongs and technical training sessions to promote continuous skill development within the team.

Requirements Required :

Preferred :

Preferred :

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.