Learning Experience Leader

Overview

Join to apply for the Learning Experience Leader role at TaskUs .

This range is provided by TaskUs. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Compensation

Base pay range

$30.00 / hr - $32.00 / hr

Responsibilities

What does a Learning Experience Leader really do?

Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind : you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will :

• Set the standards and expectations through your conduct, work ethic, integrity, and character;
• Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
• Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
• Accomplish projects and motivate trainees through effective training;
• Continuously improve training programs and other learning opportunities across the organization;
• Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;
• Act as the content expert, and maintain relevant training documents and training materials for training conducted;
• Develop and create effective induction programs;
• Monitor and review trainees progress through questionnaires and discuss with their managers;
• Audit trainees in field to ensure strict adherence to company policies
• Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and / or delivery of e-learning packages;
• Research and present new technologies and methodologies in workplace learning; and
• Ensure that all trainees adhere to the companys Code of Conduct.
• The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist

Roadside Assistance Specialist

What does a Roadside Assistance Specialist really do?

Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the rescue expert responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers rides. As a Roadside Assistance Specialist, you will :

Requirements

Physical Requirements

Nice to Have

About Us

TaskUs is the fastest-growing tech-enabled business services company in the world, delivering customer support, AI operations, and content security services that power the worlds most innovative companies. Listed as one of Glassdoors 100 Best Places to Work, USA Todays Best Company Cultures and Best Companies for Women by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything we do.

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Medical insurance

Vision insurance

401(k)

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