Mitigation Manager

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Competitive salary

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Mitigation Manager Job Listing

Location : Marysville, WA (Field & Office-Based)

Employment Type : Full-Time

Industry : Property Restoration / Water Fire Mold Biohazard

About the Role

We are seeking a entry level or experienced and motivated Mitigation Manager to lead our field mitigation team and oversee day-to-day operations on restoration projects. The ideal candidate is a skilled leader who understands jobsite management, documentation standards, safety practices, and high-quality customer service in a fast-paced environment.

As the Mitigation Manager, you will supervise crews, support project execution, ensure work is performed to IICRC and company standards, and help drive strong communication, organization, and professionalism across all mitigation activities.

Key Responsibilities

• Lead, coach, and support mitigation technicians and crew leaders in daily field operations
• Oversee mitigation projects from assignment through completion and job close-out
• Ensure work follows IICRC standards, safety protocols, and company SOPs
• Review documentation accuracy (photos, moisture readings, logs, and field notes)
• Monitor job progress, timelines, and equipment deployment
• Conduct site visits and quality-control checks as needed
• Serve as a primary point of contact for customers during mitigation projects
• Communicate clearly and professionally with homeowners, adjusters, and stakeholders
• Support safe-work practices, PPE use, and incident reporting
• Oversee proper use, care, and accountability of equipment and materials
• Collaborate with Operations, Project Management, and Office / Dispatch teams
• Support onboarding, training, and development of field staff

Qualifications

• Previous experience in restoration, mitigation, construction, or related field leadership
• Strong understanding of water mitigation processes and jobsite documentation
• IICRC WRT (preferred) additional certifications a plus
• Ability to lead teams, resolve challenges, and manage multiple jobs at once
• Strong communication, organization, and problem-solving skills
• Valid drivers license with acceptable driving record
• Ability to work occasional after-hours or emergency-response situations

What Were Looking For

• A reliable and professional leader who sets the standard for teamwork and accountability
• Someone who thrives in a fast-moving, service-focused environment
• A coach-minded manager who builds trust and supports field staff growth

Compensation & Benefits

• Competitive pay (DOE)
• Performance-based bonus opportunities
• 401(k) with employer matching
• Health insurance eligibility after 2 months of employment (includes medical, dental, and vision coverage)
• Paid time off and paid holidays
• Company-provided training and certification opportunities
• Career-growth and leadership-development environment
• Supportive, team-oriented company culture