Mission IT Operator

Mission IT OperatorJob Category : Information TechnologyTime Type : Full timeMinimum Clearance Required to Start : TS / SCI with PolygraphEmployee Type : RegularPercentage of Travel Required : NoneType of Travel : None

You will perform as a Mission IT Operator supporting a 24x7 government mission. You will provide direct support for detecting, isolating, and resolving ground segment problems; and serve as first responder for all site issues. This position requires broad knowledge of both Windows and Linux-based systems across a global environment.

Shift Work - Panama - rotate every 3-4 months

What You’ll Get to Do :

• Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems
• Analysis techniques and procedures.
• Ensure appropriate function of hardware, software, or system functional specifications.
• Analyzes, troubleshoots, and resolves issues with IT infrastructure including user systems, servers, storage, and network connectivity.
• Provides system administration for assigned infrastructure and establishes and maintains security as it relates to users.
• Supports new infrastructure projects.
• Maintains all configuration documentation for assigned infrastructure.
• Master the steps required to effectively manage and prioritize incidents.
• Support in times of high call volume, first-level technical support in a 24x7 world-class service center, responding to

inbound incidents and service requests via phone, email, and walk-up channels.

resolution.

communicating with end users.

Perform initial assessment, triage, and resolution for common incidents; escalate complex or critical issues to Tier 2 or

appropriate technical teams.

More About the Role :

Required Qualifications :

Desired Qualifications :

allspark

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

________________________________________________________________________________________

What You Can Expect :

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless.  So is ours.

________________________________________________________________________________________

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more.

The proposed salary range for this position is :

$47,900 - $95,600