Plumbing Sales Consultant

About the Role: As a Plumbing Sales Consultant, you will listen to the needs of customers, working with them to determine the best new equipment to meet their needs. Your strong sales skills, technical knowledge, and customer-centric approach will be instrumental in driving sales, building relationships, and contributing to our continued success.

Why You’ll Want to Work Here:

• Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
• Performance pay directly tied to results – You deliver for us, we deliver for you
• Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future – 401(k) with company match
• We invest in your future – ongoing training that directly results into bigger career opportunities combined with continuous education stipends

Plumbing Sales Consultant Key Responsibilities:

• Engage with residential customers in person, over the phone, and via email to understand their plumbing needs and offer suitable solutions.

• Conduct thorough in-home plumbing evaluations, including inspection of fixtures, water heaters, piping, drains, and water quality systems.

• Identify issues such as leaks, aging infrastructure, inefficiencies, or code concerns, and recommend repairs, replacements, or upgrades.

• Present and explain plumbing solutions clearly, including scope of work, pricing options, warranties, and financing where applicable.

• Educate homeowners on the benefits of recommended solutions (safety, efficiency, longevity, water savings).

• Prepare accurate proposals, estimates, and sales agreements aligned with company standards.

• Partner closely with plumbing technicians and installation teams to ensure smooth project handoff and high customer satisfaction.

• Build and maintain strong customer relationships to drive repeat business, referrals, and long-term loyalty.

• Proactively follow up on leads, unsold estimates, and referral opportunities.

• Maintain up-to-date knowledge of plumbing products, local codes, and industry best practices.

• Consistently meet or exceed individual sales goals and performance expectations.

• Accurately document customer interactions, proposals, and pipeline activity in the CRM.

• Participate in ongoing sales training, team meetings, and professional development.

• Support marketing initiatives by executing promotions, campaigns, and lead follow-up strategies.

Plumbing Sales Consultant Qualifications:

• Proven experience in plumbing sales, preferably within the residential sector.
• Strong sales acumen with a track record of achieving and exceeding sales targets.
• Technical knowledge of plumbing systems, products, and services.
• Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers.
• Persuasive and confident presentation skills, able to clearly articulate complex plumbing concepts to homeowners.
• Customer-centric mindset with a focus on delivering exceptional service and satisfaction.
• Self-motivated and driven to succeed, with a proactive and results-oriented approach.
• Ability to work independently, manage time effectively, and prioritize tasks.
• Proficiency in using CRM software and other sales tools.
• Valid driver's license and clean driving record.

Plumbing Sales Consultant Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

About Us:

At Paradise Plumbing & Air Conditioning, we’ve been delivering trusted, top-quality plumbing, HVAC, and indoor air solutions to homes and businesses across South Florida for over 25 years. Based in Fort Lauderdale, we’re a local team committed to five-star service, integrity, and long-lasting relationships with our customers and our team. Whether it’s emergency service or routine maintenance, we take pride in doing the job right the first time—with professionalism, respect, and care. Join a company where your work makes a difference, and your growth is a priority.

Paradise Plumbing & Air Conditioning is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.