Business Process Improvement AnalystJmd Technologies Inc • Fort Lauderdale, FL, United States

Business Process Improvement Analyst

Jmd Technologies Inc • Fort Lauderdale, FL, United States

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Process Improvement Analyst (2 Openings)

Hybrid 3x a week onsite to either location below
Lowell, MA
Weston, FL
6+ months
BPMN required

Scope :

The Senior Business Process Analyst will be meeting with different business stakeholders to identify and discuss key business areas and processes as the relate to our ERP consolidation project.

Experience with process mapping and modeling as well as process reengineering in areas including, but not limited to Order Management, Contacting, Quote to Cash, Professional Services and Customer Support.

Subsequent duties include documenting existing processes (flows and narratives), analyzing existing processes, interviewing, conducting process walks, gathering data, and creating new business processes in line with business stakeholders expectations.

Required Qualifications :

3-5 years of experience as a business-facing analyst.

Expertise in business process modeling (BPMN, EPC, HPM, etc.) and modeling tools.

Demonstrated expertise in business process management.

Experience with large ERP solutions such as Dynamics 365, Oracle EBS.

Experience with large CRM solutions such as Salesforce.com.

Experience with BI solutions such as Cognos.

Experience with User Acceptance Testing (UAT).

Additional Qualifications :

Six Sigma Certification : Green Belt or above

Project Management Certification : PMP (Project Management Professional) or PRINCE2 certification.

Experience with Data Analysis Tools : Proficiency in tools like SQL, Tableau, or Power BI.

Experience with Process Improvement Methodologies : Lean, Kaizen, or other continuous improvement methodologies.

Technical Skills : Knowledge of programming languages such as Python or R for data analysis.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

Information Services, Technology, Information and Media, and IT Services and IT Consulting

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Business Process Improvement Analyst • Fort Lauderdale, FL, United States

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