Residence Inn Cranberry - Operations Manager OEM

Residence Inn Cranberry - Operations Manager OEM

This position will be directed and supervised by a Department Head or General Manager. The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned as required by the business and / or training for career advancement. Ensure guest satisfaction and the efficient operation of the hotel by supervising back of the house operating departments in the absence of the General Manager and / or the Manager on Duty. This individual may assist the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. The Operations Manager OEM may function to support a number of areas at the property including : Housekeeping, Engineering / Maintenance, F&B, PBX, Bell staff, Front Office, and Banquets.

QUALIFICATIONS :

• At least 3 years progressive experience in a Rooms or F&B department Hotel; or a 4-year college degree and at least 1 to 2 years' experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 2 years of experience in a Rooms or F&B department at a Hotel.
• Previous supervisory experience required.
• Must be proficient in Windows Operating Systems
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be able to convey information and ideas clearly.

RESPONSIBILITIES :

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Our extended-stay hotel is located near attractions such as UPMC Lemieux Center and Cranberry Mall. We are also conveniently located near popular business centers such as Thorn Hill Industrial Park and Cranberry Woods Business Park. After a long day, guests can head back to our pet-friendly suites where they can lounge in luxury bedding while using our complimentary Wi-Fi to catch up with friends and family. Guests can wake up and enjoy our complimentary breakfast options. If cooking makes travelers feel at home, store ingredients from our free grocery shopping service in their fully equipped kitchen and prepare a hearty meal in your room. When it's time to decompress, guests can challenge themselves to an intense workout in our fitness center or a basketball game at our Sport Court.

Application deadline for Colorado positions :

PI9368bc217e72-30511-39018835