SUPERVISOR : MEDICAL BILLING

Senior Team Lead

To aid and assist in providing direction, instruction, and guidance to a team of individuals with the purpose of training and developing staff. Works with the CBO A / R Manager to manage projects and develop process improvements, while providing the daily guidance and assistance needed to maintain optimal performance and productivity within the team. Provides supervisory guidance to the team as directed by the A / R Manager and perform all functions with a high level of discretion and professionalism.

Nature and Scope

An effective Senior Team Lead will provide guidance to their team based on management direction, will use their experience and knowledge of the tools the team uses (e.g., EPIC), policies, and guidelines to educate team members, will identify areas for improvement systematically and within their team, and will communicate directly with management the status of resolved and outstanding issues / roadblocks within the team. Principal Duties and Responsibilities include :

• To provide or assist in obtaining training for team members as needed
• To provide or assist team members in understanding PPN processes, policies, and procedures
• To insure correct use of practices by team members through their knowledge, or by obtaining assistance of Subject Matter Experts (e.g., Corporate Coding Analyst) and corporate management when needed
• To provide team members assistance with day-to-day questions
• To perform the duties of the team they support in an efficient and effective manner
• Assist management with employee audits, new hire training, projects, and filling the needs of the team as assigned
• Responsible for other duties as assigned

Accountabilities include :

Qualifications include :