Medical Unit Receptionist, ICU

Job Description

Medical Unit Receptionist

Job Code : NU5000

8 Hour Shifts; Day

ABOUT US

We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.

As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day.

JOB TYPE

Classification : Nonexempt

Supervises Positions : No

JOB SUMMARY

Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members. Provides and documents under the direction and supervision of the Assistant Nurse Manager / Nurse Manager.

Communications : Communicates effectively with all levels of clinic staff and visitors.

• Greets and assists visitors to the department.
• Answers all incoming telephone calls and provides accurate information as needed.
• Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.

Teamwork : Works within a team to achieve patient and team goals.

The incumbent may be asked to perform additional duties as assigned.

QUALIFICATIONS

Education : High School Diploma or GED required.

Experience : 1 year of experience in healthcare preferred. Prior secretary experience preferred. Refer to the Life Support Training Policy for additional details.

Licensure : N / A

Additional Skills / Requirements Required :

Additional Skills / Requirements Preferred : Experience with answering multiple phone lines. Basic computer skills. Excellent customer service behaviors.

PHYSICAL DEMANDS

Physical Demand Code : 6A, Customer Service

Work Function / Activity : Sedentary to Light Physical Demand

The job requires frequent sitting and standing, occasional walking, and bending / stooping. Frequent repetitive arm, hand, and finger movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift / push / pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper.

OTHER