Financial Counselor Senior

Patient Financial Counselor

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

Responsible for administering the Medicaid Presumptive Eligibility, Medical Disability, Long Term Care applications and Hospital Financial Assistance Programs. Act as a liaison between the patients, physician, patient clinics, accounts, and community agencies. Responsible for performing financial screenings on patients and making a determination based on provided information; therefore directing the patient to the appropriate financial program. Also, responsible for counseling patients regarding their financial obligation and collection of monies owed for medical services. Administering and counseling insured and non-insured patients on payment plans and / or package pricing, and writing off or adjusting all accounts as deemed necessary. Interacts with executives and other leadership on approval of payment plans or settlements. Works closely with the Patient Representatives in researching and handling patient complaints related to billing.

Schedule : Monday - Friday 8 : 00 am - 4 : 30 pm. This role is on-site and is not remote eligible.

Job Requirements :

• High School Diploma / G.E.D. required
• Preferred 1 year health care experience.
• Preferred knowledge of registration and billing and credit scoring. Knowledge of ICD-10 and CPT coding and medical terminology.
• Strong customer service skills.
• Accurate computer typing skills.

Physical Requirements - Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally.

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.