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JD Logistics - Warehouse Supervisor
JD Logistics - Warehouse SupervisorJD.com • Fontana, CA, US
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JD Logistics - Warehouse Supervisor

JD Logistics - Warehouse Supervisor

JD.com • Fontana, CA, US
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Warehouse Supervisor

Location : City of Industry, Fontana, Chino, California, United States

Job Type : Full-time

About the Role

As a 3PL Warehouse Supervisor at JD Logistics, you will play a key role in overseeing daily operations and leading a team within our LAX fulfillment center. This hands-on role is ideal for a motivated, detail-oriented operations leader who thrives in a fast-paced, high-volume warehouse environment. You'll ensure orders are fulfilled accurately and efficiently while maintaining safety and performance standards.

This position may includes overtime, providing a strong earning potential beyond base pay.

Key Responsibilities

Daily Operations & Execution

  • Supervise warehouse activities across receiving, put-away, picking, packing, and shipping.
  • Ensure timely and accurate order fulfillment while minimizing errors and delays.

Team Leadership

  • Lead a team of associates; coach, train, and provide feedback to improve performance.
  • Manage daily labor allocation and support shift planning to meet workload demands.

    • Inventory & Quality Control

  • Maintain inventory accuracy through cycle counts and process audits.
  • Support quality checks and escalate product or order issues as needed.

    • Process Compliance & Safety

  • Ensure team compliance with all SOPs, safety procedures, and company policies.
  • Help drive a culture of safety, cleanliness, and accountability in the facility.

    • Communication & Reporting

  • Report shift performance and issues to warehouse manager.
  • Collaborate with cross-functional teams and clients as needed to resolve order or process concerns.

    • Qualifications

  • 3+ years of experience in warehouse, distribution, or 3PL environments
  • At least 1 year in a lead or supervisor role (team lead, floor lead, or similar)
  • Strong understanding of warehouse processes and safety standards
  • Ability to work overtime and flexible shifts as needed
  • Experience with WMS or inventory systems preferred
  • Bilingual in Mandarin a plus but not required

    • Preferred Traits

  • E-commerce or high-volume fulfillment experience
  • Comfort in fast-paced, hands-on environments
  • Positive leadership style with an eye for efficiency

    • About JD.com

    JD.com is China's largest online retailer and its biggest overall retailer, as well as the country's biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfillment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally. As a technology-driven company, JD.com builds reliable and scalable platforms that bring value to partners and customers in sectors such as e-commerce, logistics, Internet finance, cloud computing and smart technology.

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    Warehouse Supervisor • Fontana, CA, US

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