Talent.com
IT Support Specialist
IT Support SpecialistSalt Lake County • Salt Lake, Utah, USA
[error_messages.no_longer_accepting]
IT Support Specialist

IT Support Specialist

Salt Lake County • Salt Lake, Utah, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Salt Lake County A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community please keep reading.

What it is like to work here :

At Salt Lake County our culture is woven into all aspects of our work and our employees lives from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment we appreciate employees through great benefits a healthy work-life balance and room to grow and develop.

Surround yourself with :

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place... Its our heart and service that bring us together.

We encourage a work-life balance :

Working for Salt Lake County is more than just a paycheck. A career with Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays up to 24 vacation days 12 sick days and one personal day every year.

Additional Benefits include :

  • Retirement options for hybrid pension / 401(k) or 401(k) only with a 10% contribution
  • Medical coverage including a 100% county-paid premium option
  • Dental and Vision coverage including coverage for adult designees
  • Health Savings account with a county contribution up to $1200 / year Flexible Spending Account
  • 100% county-paid Long-Term Disability and Short-Term Disability option
  • Professional Development including professional membership fees paid
  • Tuition Reimbursement
  • Plus : Onsite medical clinic and gym; hospital insurance pet insurance auto and home insurance and discounts at County facilities.

For Benefits information Click HERE

To estimate how much your pay and benefits could be worth use our Total Rewards Estimator .

JOB SUMMARY

Maintains the organizations technology infrastructure including : computers servers networks printers and other hardware and software systems. Monitors server performance user access and administration and application and service management. Secondarily supports daily operations by completing both short-term and long-term projects related to the organizations technology needs.

MINIMUM QUALIFICATIONS

Bachelors degree from an accredited college or university in Information Technology Computer Science or a closely related field plus two (2) years of experience in a related field OR an equivalent combination of related education experience and / or technical certification(s).

Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

  • Provides technical support for hardware software and network-related issues across the organization; responds to IT needs of employees prioritizes tasks and ensures timely resolution.
  • Installs configures and maintains desktops laptops servers printers scanners and other IT equipment; monitors servers and ensures uptime and security.
  • Documents support procedures and maintains accurate records of incidents and solutions.
  • Provides support to the organizations IT staff in preparing user stories and assists in gathering user requirements via interviews workshops questionnaires surveys site visits workflow storyboards use cases scenarios etc.
  • Maintains an inventory of the organizations IT assets and ensures that all equipment is accounted for and up to date.
  • Collaborates with organization IT staff to implement and improve IT policies and procedures; assists in assessing organization technology budget.
  • Performs onboarding and offboarding processes of organization employees including account setup and equipment provisioning.
  • KNOWLEDGE SKILLS AND ABILITIES (KSA)

    Knowledge of :

  • Windows and Mac operating systems
  • Server administration (Windows Server Active Directory DNS DHCP)
  • Networking concepts (TCP / IP switches firewalls wireless access points)
  • Hardware configuration system implementation and network security
  • Database management
  • Certifications ( preferred not required)
  • CompTIAA

  • CompTIA Network
  • Microsoft Certified : Modern Desktop Administrator Associate
  • Cisco Certified Support Technician (CCST) or similar
  • Skills and Abilities to :

  • Diagnose / troubleshoot and research hardware software and network issues
  • Organize and prioritize workload and workflow
  • Communicate effectively verbally and in writing
  • Work independently and as part of a team
  • Plan schedule and implement IT projects
  • Effectively document as needed IT projects processes and systems
  • Analyze business and technical processes; identify and implement efficiencies
  • WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

    Work duties are typically performed in a general office setting.

    Required Experience :

    IC

    Key Skills

    Fund Management,Corporate Sales,HR Recruitment,Linux,Airlines

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    [job_alerts.create_a_job]

    It Support Specialist • Salt Lake, Utah, USA

    [internal_linking.related_jobs]
    Seasonal Support Driver

    Seasonal Support Driver

    United Parcel Service • Woods Cross, Utah, United States
    [job_card.part_time] +1
    Deliver from the comfort of your own vehicle!.As a seasonal support driver (SSD), you’ll deliver packages to communities and businesses from your personal vehicle. This is a friendly, physically act...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Data Center Technician - $2500 Sign-On Bonus

    Data Center Technician - $2500 Sign-On Bonus

    EOS IT Company • North Salt Lake, UT, US
    [job_card.full_time]
    WHO WE ARE : EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forwa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Support (MOR2JP00017241)

    IT Support (MOR2JP00017241)

    Amicis Global • South Jordan, UT, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Title : IT Customer Support Location : South Jordan, UT Duration : 6-12 Months Executive Summary : [show_more]
    [last_updated.last_updated_variable_days]
    Support Specialist I (Remote)

    Support Specialist I (Remote)

    Brex • Salt Lake City, UT, US
    [filters.remote]
    [job_card.full_time]
    Why join us .Brex is the AI-powered spend platform.We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive soft...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Data Annotation • Lehi, Utah
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Information Technology Specialist II

    Information Technology Specialist II

    University of Utah • Salt Lake City, UT, US
    [job_card.full_time] +1
    Information Technology Specialist II Job Summary Information Technology Specialist II We are seeking a dedicated and skilled Info Tech Specialist to join our team. This on-site position requires a p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    TurboTax Remote Client Support Specialist

    TurboTax Remote Client Support Specialist

    TurboTax • Lehi, Utah
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Amazon IT Support Technician

    Amazon IT Support Technician

    TradeJobsWorkforce • 84043 Lehi, UT, US
    [job_card.full_time]
    Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the prep...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Lehi, Utah
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Information Technology Support Specialist

    Information Technology Support Specialist

    Russell Tobin • South Jordan, UT, United States
    [job_card.permanent]
    Variable shifts | 40h work week.This role focuses on delivering exceptional customer service, resolving technical issues efficiently, and supporting enterprise-level hardware and software.Deliver e...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Data Center Technician 1

    Data Center Technician 1

    DataBank Holdings, Ltd. • Bluffdale, UT, United States
    [job_card.full_time]
    DataBank's managed data center services are anchored in world-class facilities.Our customized technology solutions are designed to help customers effectively manage risk, improve technology perform...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager, Information Technology - Epic Prelude and Cadence - Remote

    Manager, Information Technology - Epic Prelude and Cadence - Remote

    Sentara • Salt Lake City, UT, United States
    [filters.remote]
    [job_card.full_time]
    Sentara Health is hiring a Manager, Information Technology - Epic Prelude or Epic Cadence - Remote.General Information Technology work involves managing or performing work across multiple areas of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Support Specialist Supervisor

    IT Support Specialist Supervisor

    Collegis Education • Draper, UT, United States
    [job_card.full_time]
    Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    US Navy • Salt Lake City, Utah, United States
    [job_card.part_time]
    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be l...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    U.S. Navy • Eagle Mountain, UT, United States
    [job_card.full_time]
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IT Specialist

    IT Specialist

    Trove Brands • Lehi, Utah, USA
    [job_card.full_time]
    Every role at Trove Brands is critical to our successful functioning as a whole.Your specific responsibilities as a part of Team Trove will include : . Respond to support cases quickly and efficiently...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Field Support Technician_Salt Lake City

    IT Field Support Technician_Salt Lake City

    Gr8ttek, LLC • Salt Lake City, UT, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its...[show_more]
    [last_updated.last_updated_30]
    Tech Service Desk Agent - (Mortgage & Technical Support) in Salt Lake City, UT

    Tech Service Desk Agent - (Mortgage & Technical Support) in Salt Lake City, UT

    Unisys Corporation • Salt Lake City, UT, United States
    [job_card.full_time]
    What success looks like in this role : .Level telephone and other media contact support.Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to so...[show_more]
    [last_updated.last_updated_30] • [promoted]