Administrative Operations Specialist, Total Rewards & HR Operations

Total Rewards-Benefits Administrative Assistant

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share : equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location : 60 Corporate Woods, Brighton, New York, United States of America, 14623

Opening : Regular

Time Type : Full time

Scheduled Weekly Hours : 40

Department : 100996 Total Rewards-Benefits

Work Shift : UR - Day (United States of America)

Range : UR URG 107 H

Compensation Range : $23.06 - $32.29

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries / hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities :

General Purpose : Provides administrative and operational support to two senior HR leaders : the Senior Director of Total Rewards and the Senior Director of HR Operations & Compensation. Supports day-to-day operations across both functional areas, ensuring efficient departmental workflows, consistent administrative processes, and high-quality customer service. Coordinates financial, personnel, and office management activities and serves as a central resource for staff, leaders, and internal partners. Exercises independent judgment and discretion while managing complex administrative responsibilities.

Essential Functions :

I. Administrative and Leadership Support

• Provides comprehensive administrative support to the Senior Directors and departmental leaders, including calendar coordination, meeting management, correspondence, and preparation of documents, presentations, and reports.
• Coordinates team meetings, project work sessions, and ad hoc leadership gatherings, ensuring timely follow-up and execution of action items.
• Prepares materials and documentation to support operational initiatives, program updates, and strategic activities across both Total Rewards and HR Operations / Compensation.
• Serves as a liaison to internal stakeholders, ensuring timely communication and coordination between units.

II. Supervision and Customer Service

III. Workforce Administration & HR Process Support

IV. Financial and Administrative Operations

V. Operational and Facilities Support

VI. Document Management and Compliance

VII. Other Duties as Assigned

Minimum Education & Experience :

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military / veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.