Business Office Manager (BOM)
Oakwood Gardens Care Center Fresno, CA
Status : Full-Time
Salary : Competitive, Based on Experience
Position Summary
Oakwood Gardens Care Center is seeking an experienced Business Office Manager (BOM) with Skilled Nursing Facility (SNF) and billing experience to oversee all business office operations. The BOM is responsible for managing billing, authorizations, trust accounts, census reporting, and supervision of business office staff while ensuring compliance with state and federal regulations.
Essential Duties & Responsibilities
- Obtain managed care and Medi-Cal / Medicaid authorizations, including bed holds
- Assist with managing resident trust accounts, including printing and distributing monthly statements
- Supervise business office staff, including coaching, performance management, and disciplinary actions as appropriate
- Maintain accurate census records and report status changes
- Attend stand-up meetings as requested by the Administrator
- Assist residents and families with Medi-Cal / Medicaid applications
- Prepare TARs as needed
- Track Medi-Cal and Medicaid redeterminations
- Participate in billing and payment processes, including preparing bank deposits
- Undertake collection activity for bad debts
- Complete operational requirements by scheduling and assigning employees and following up on work results
Supervisory Requirements
Assist with the overall supervision and management of the business office staffQualifications
High school diploma or equivalent requiredStrong understanding of Skilled Nursing billing and payment processesSNF billing experience requiredMinimum one year of experience in a long-term care facility preferredProficient computer skills with Microsoft Office productsLanguage Skills
Ability to read and comprehend technical procedures, policies, and procedure manualsAbility to effectively present information and respond to questions from managers and employeesMathematical Skills
Ability to apply fractions, percentages, ratios, and proportions to practical situationsReasoning Ability
Ability to solve practical problemsAbility to interpret instructions furnished in written, oral, diagram, or schedule formCertificates, Licenses & Registrations
Knowledge and experience with PCC strongly preferredPhysical Demands
Prolonged use of computer systemsFrequent standing and / or walkingOccasional sittingFrequent reaching, pushing, and pullingFrequent talking and / or hearingFrequent lifting up to 50 poundsOccasional climbing, balancing, stooping, kneeling, crouching, or crawlingVision abilities include close, distance, color, peripheral, and depth perception, with the ability to adjust focusWork Environment
Noise level is typically low to moderateAdditional Information
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. The duties listed are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties, or skills.
Oakwood Gardens Care Center is an Equal Opportunity Employer.