Chief Operating Officer (COO)

Description:About Med-Care Providers

Med-Care Providers is a leading healthcare organization committed to delivering quality, compassionate, and patient-centered services. We provide a full spectrum of medical and home-based care solutions designed to enhance quality of life and ensure compliance with all regulatory standards. Our leadership team is dedicated to operational excellence, innovation, and community trust.

We are seeking an accomplished Chief Operating Officer (COO) to oversee daily operations, optimize performance across departments, and drive company growth under the strategic direction of the CEO.

Position Overview

The COO is responsible for leading all operational functions of the organization, ensuring compliance with Medicare, Medicaid, CHAP, and state regulations while maintaining the highest standards of care and efficiency. This role requires exceptional leadership, organizational, and analytical skills to ensure smooth cross-departmental coordination, business growth, and regulatory excellence.

Key Responsibilities

• Oversee and manage day-to-day operations across all service lines.
• Supervise department heads and ensure seamless interdepartmental communication.
• Implement policies, standard operating procedures (SOPs), and performance benchmarks.
• Monitor KPIs for productivity, billing accuracy, and compliance.
• Assist the CEO with budgeting, forecasting, and financial reporting.
• Lead preparation for CHAP, Medicare, and state licensing audits.
• Manage HR functions, including hiring, onboarding, performance reviews, and staff training.
• Promote a positive, accountable, and growth-oriented workplace culture.
• Support business expansion initiatives, including new offices, programs, and partnerships.
• Represent the company in meetings with community partners, vendors, and stakeholders.
  

Compensation & Incentives

• Base Salary: $90,000 – $110,000 annually
• Performance Bonus: Up to 5% of base salary based on company goals
• Business Expansion Bonus: $2,000–$5,000 per successful new launch
• Cost Efficiency Bonus: Up to $2,000 annually for operational savings
  

Total Annual Incentive Potential: $10,000 – $15,000

Benefits Package

• Paid Time Off: 15 days PTO + 6 paid holidays
• Health Insurance: 50% employer-paid (individual) | 50% (dependents)
• Retirement Plan: 401(k) or SIMPLE IRA (after 1 year) with up to 1% employer match

Performance Expectations

• Maintain operational compliance above 95%
• Achieve annual growth and profitability goals
• Maintain staff retention above 85%
• Ensure timely and accurate KPI reporting across departments
• Drive workflow improvements and performance efficiency company-wide
  

Requirements:Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field (Master’s preferred).
• Bilingual (Spanish - English)
• Minimum 5 years of executive or senior operational leadership experience in healthcare.
• Strong knowledge of Medicare/Medicaid regulations and CHAP/Medicare compliance standards.
• Proven track record of organizational growth and operational excellence.
• Exceptional communication, analytical, and leadership skills.
• Demonstrated ability to manage teams and foster a positive culture.
  

Compensation Review & Growth

• Annual performance evaluation conducted by the CEO.
• Merit-based salary increase of 1–2% contingent on organizational and individual achievements.