Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Stuart, FL, US
Associate Team Leader

Associate Team Leader

H&R Block • Stuart, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    [job_alerts.create_a_job]

    Associate Team Leader • Stuart, FL, US

    [internal_linking.similar_jobs]
    Site Leader

    Site Leader

    Amazon • Port Saint Lucie, Florida, USA
    [job_card.full_time]
    Our Site Leader play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazons success which is built on a foundation of customer obsession and innova...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Stocking Team Associate

    Stocking Team Associate

    Walmart • Port Saint Lucie, FL, US
    [job_card.full_time] +1
    WM Supercenter #929, 10855 S Us Highway 1, Port Saint Lucie, FL 34952-6410.Shift may start between 8 : 00pm - 11 : 00pm.Stocking associates are focused on unloading trucks and stocking new freight.They...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    Family Dollar • Stuart, FL, USA
    [job_card.full_time]
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Associate (FT)

    Retail Associate (FT)

    Red Wing Shoe Company • Fort Pierce, Florida, USA
    [job_card.part_time]
    Promote and support our high-quality Red Wing brand image through professional selling building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Associate (PT)

    Retail Associate (PT)

    Red Wing Shoe Company • Fort Pierce, Florida, USA
    [job_card.part_time]
    Promote and support our high-quality Red Wing brand image through professional selling building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Cosmetic Merchandiser Team Lead

    Cosmetic Merchandiser Team Lead

    BDS Connected Solutions. • Port Saint Lucie, Florida, USA
    [job_card.part_time]
    Youll help promote teamwork among the crew store operations while ensuring our company and the retailers standards are met. Our corporate office has planted roots in Tampa FL but we hire Cosmetic Te...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Stock Associate

    Stock Associate

    Family Dollar • Fort Pierce, FL, USA
    [job_card.full_time]
    Join the Family Dollar team as a Stock Associate and help us keep our store shelves stocked and organized.As a Stock Associate, you will receive and process shipments, restock merchandise, and assi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader (P1-1360843-0)

    Shift Leader (P1-1360843-0)

    Panda Restaurant Group • Port Saint Lucie, FL, United States
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Leadership Development Program Associate

    Leadership Development Program Associate

    Pursuit Aerospace • Stuart, FL, United States
    [job_card.full_time] +1
    Founded on a commitment to relentless, continuous operational improvement and extraordinary customer service, we at Pursuit Aerospace pride ourselves on competitive cost structures, exceptional on-...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Playa Bowls • Stuart, FL, US
    [job_card.full_time]
    Position Description : Who We Are : Playa Bowls is New Jerseys Original Acai Shop, and our mission is to bring superfruit. What began as a pair of blenders, a patio table, and a fridge has flourished ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Stocking Team Associate

    Stocking Team Associate

    Sam's Club • Port Saint Lucie, FL, US
    [job_card.full_time] +1
    Neighborhood Market #5704 3045 Sw Port St Lucie Blvd Port Saint Lucie, FL 34953-3226 CP-5704-9048.Part time Shift may start between 8 : 00pm - 11 : 00pm. Stocking associates are focused on unloading tru...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Team Member

    Restaurant Team Member

    The Olama Corporation dba Golden Corral • Port Saint Lucie, FL, US
    [job_card.part_time]
    Our franchise organization, Olama Group, is currently seeking energetic, friendly individuals to join our team!.Golden Corral restaurants are currently accepting applications for the opportunity to...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Port Saint Lucie, FL, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lead Store Associate

    Lead Store Associate

    Curaleaf • Jensen Beach, FL, US
    [job_card.full_time]
    At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation.As a leading global cannabis provider, our brands—including Curaleaf, Se...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader (P1-1361381-0)

    Shift Leader (P1-1361381-0)

    Panda Restaurant Group • Port Saint Lucie, FL, United States
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support Team Leader

    Customer Support Team Leader

    VirtualVocations • Port Saint Lucie, Florida, United States
    [job_card.full_time]
    A company is looking for a Customer Support Team Leader.Key Responsibilities Drive team performance across key metrics such as CRI, CSAT, Retention, and Expansion Manage team operations, includi...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Store Team Lead

    Store Team Lead

    Academy Sports and Outdoors • Port Saint Lucie, FL, US
    [job_card.full_time]
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Lead

    Shift Lead

    Pizza Hut • Port Saint Lucie, FL, United States
    [job_card.full_time]
    Summary : The Shift Lead supports the Restaurant General Manager and Store Assistant General Manager in their efforts to oversee all the restaurant operations. The Shift Lead assists in management ac...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]