Director, PMO

Director of Technology Project Management Office

Major purpose and functions of the position : The Family Dollar Information Technology group is seeking a director to lead the Technology shared services Project Management Office (PMO). This individual will enable Family Dollar IT and business teams to steer technology portfolio / project outcomes based on the business and technology objectives. This role is responsible for portfolio prioritization, enhance delivery capabilities, and ensure that projects are aligned with long-term organizational strategy, operational requirements, and resource capacity. This role is accountable for PMO maturity, project governance frameworks, and fostering a culture of transparency, predictability, and continuous improvement. This role must be able to effectively communicate with all levels of management both within and outside of the IT department.

Primary job duties include :

• Oversee the planning, measuring, and managing transformation projects, including tracking progress and ensuring transparency for stakeholders.
• Produce data and metrics to enable the CIO, Tech and Business Leaders to make decisions concerning business priorities, project lifecycle, spend, and resource allocation on projects.
• Inform and recommend actions regarding technology portfolio requests, progress, risks, and updates at monthly business governance meetings and quarterly with IT steering committee.
• Influence technology teams to align on short- and long-term priorities.
• Lead portfolio planning and budget needed for following year with technology leadership team.
• Align planning outcomes with technology strategic roadmap over next 3 years and influence any changes.
• Communicate at all levels of the organization on portfolio governance, and execution.
• Be accountable for compliance of department related to governance processes (monthly project updates, time tracking, project lifecycle, contracting process).
• Be accountable for the successful management of the technology strategic roadmap.
• Introduce and promote new and modern ways of working and organize work such as services oriented and agile product management.
• Navigate complexity and supporting consistent transformation and change.
• Work in a highly collaborative environment and creating high-performing teams.
• Simplifying technology language and complexity to a broad audience.
• Connecting the dots on problems, bring a key eye for details and expert problem perception.
• Develop partnerships with the following key stakeholders :
• Partner with other PMO leaders to further develop PMO organizational structures and facilitate transparency and effective communication.
• IT delivery leaders to ensure demand is properly vetted, approved and executed for success.
• IT steering committee, business sponsors and IT leaders for project approvals and updates.
• CIO to provide updates on transformation strategy, delivery and enable the CIO office with data.
• Dev and QA lead on best practices and resolving any roadblocks.
• Architecture and security teams on best practices and demand approvals.
• Business and IT resources on project change management and user training.
• Internal Audit to ensure project controls and SDLC processes are followed.
• IT Operations for standards, project transition and process improvement opportunities.
• Coaching PMO team on best practices and methodologies.
• Drive standardization on all stages of project lifecycle.
• Continuously assess and re-evaluate standards, process and team structure for improvement.
• Define KPIs for the organization and individual projects to drive data insights.
• Maintain, manage and report on project financial budgets, actuals and forecasts.
• Prepare project status reports and steering committee presentations.
• Establish and maintain governance standards aligned with organizational policies, regulatory requirements, and industry best practices.
• Define and oversee project audit processes, compliance reviews, and post-implementation evaluations.

Minimum requirements :

Desired qualifications :

Location : 510 Volvo Parkway, Chesapeake, Virginia 23320