Administrative Concierge, Administrative Services

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Administrative Concierge to join our Administrative & Office Experience team.

Responsibilities:

• Collaborate with the Office Experience team to support in-office needs, including reception, escorting visitors, meeting setup and support, arranging catering, mail, coordination of technology and facilities support, and other general office support for partners, managing directors, clients and other professional staff activities
• Provide transactional administrative support within the Administrative Services business model, including arranging travel, drafting firm letters, client invoices, and other documents, and complete additional administrative tasks as assigned
• Manage intake process for day-to-day requests to include technology, hospitality, client, office and building maintenance issues; escalate as necessary
• Collaborate with internal and external teams and vendors to provide support for scanning, copying, and mail/shipping during peak times
• Communicate with KPMG professionals and external clients in a friendly and professional manner, working with a diverse range of individuals at all levels in the organization
• Troubleshoot common issues, provide appropriate solutions and alternatives, and escalate concerns as appropriate; follow standard practices and procedures for all activities
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

• Minimum two years of recent experience in administrative or customer service/hospitality industry; AV technology experience is an addition
• Completed coursework from an accredited college/university preferred; Minimum of a High School diploma or GED is required
• Proficiency in Microsoft Office Suite applications; excellent Web-based research skills and ability to learn firm-wide applications, including GenAI
• Analytical skills and ability to proactively troubleshoot problems, ask critical questions for clarification, collect data to aid in developing/providing solutions; must also understand when to escalate matters with the ability to work independently and effectively as a team member; must be motivated, innovative and have a proactive approach while working under minimal supervision
• Capacity to manage competing priorities and/or deadlines with service excellence with strong attention to detail; time management, prioritization, and project coordination skills required for fast-paced professional services environment
• Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and teamwork; capability to build productive relationships with peers; leverage strengths, expertise, and diverse perspectives to maintain a high-performing team
• Required to be in the office full-time Monday through Friday
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=7252_9_25 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.