International Trip Planner (NJUS)

International Trip Planner (NJUS)

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The International Trip Planner is responsible for reviewing, planning, and executing all logistical arrangements for NetJets Aviation (NJA) international flights. This includes assessing trip feasibility, communicating requirements to internal teams, preparing cost estimates for Owners, and coordinating services such as ground handling, permits, fuel, and airport logistics. The role ensures compliance with U.S. and international regulations by working closely with departments including Scheduling, Security, Legal, and Owner Services. Trip Planners proactively identify and resolve potential issues across all booking stages and collaborate with NetJets Europe and Executive Jet Management to ensure seamless flight transitions. They also serve as the primary point of contact for crew and flight center teams on all international flights.

Tasks and Responsibilities

• Review international flights to provide solutions and alternative plans to mitigate potential issues.
• Plan, request, and monitor all international handling and logistic set ups including but not limited to U.S. and foreign customs, ground handling, fuel, slots, ppr, airway slots, landing permits, overflight permits, transportation, parking, hotels, service payments, visa services, passport services, catering assistance, and crew documentation.
• Provide trip cost estimates for international bookings. Company-wide point of contact for owner products, ferry waiver program, and international feasibility.
• Monitors daily international flight activities, aircraft departures, and estimated arrival times to ensure timely and accurate updates are provided to Customs and international handlers to facilitate the efficient processing of NetJets flights.
• Comply with all regulatory agencies that cover over 150 countries that include U.S. Customs and Border Protection, FAA, CDC, EPA, Foreign Civil Authorities, and International governing bodies. Properly documents all situations or deviations that affect the quality of flight activity in order to provide accurate information to support decision-making.
• Other duties as assigned.

Education

Bachelor's in Aviation or Business Administration

Core Competencies

Adaptability, Collaboration, Curiosity, Service-Oriented, Strives for Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Experience in international flight operations including Customs, and foreign travel requirements is a plus. Strong communications skills, Strong problem solving skills, Ability to develop and sustain productive and positive Owner and crew relationships, Ability to adapt to fast-changing environments, Strong ability to recognize and embrace the diversity of the employee and Owner groups, Ability to work a flexible schedule that includes all shifts in a 24x7x365 operation. This position does require some shift rotations that may include overnight. Working knowledge of Microsoft Office Products and general technology.

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVE WELL a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support