Medical Office Manager

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Competitive salary

Paid time off

Newer office looking for an experienced Front Desk Representative for a multi-disciplinary office (PT, Chiropractic, Medical, Acupuncture) that has administrative skills and capability to complete front desk responsibilities to go along with immaculate people skills with a warm / friendly / inviting personality. The ideal candidate must be able to think critically and creatively as well as be able to multi-task and problem solve. An ideal person would also be able to work independently and as part of a team, work efficiently and also have strong organizational skills.

Requirements

Ability to communicate, schedule and coordinate with the patients, providers, ancillary staff, attorneys, imaging facilities, ambulatory surgery centers, insurance payers and suppliers

Be compliant with HIPAA, state and federal laws as well as maintain confidentiality of financial and other personal data

Strong customer service, multi-tasking, problem solving and critical thinking skills

Be knowledgeable in all services the clinic offers and be able to discuss the doctor's treatment orders / care plan to the patient making sure they understand the why behind the care plan and fine details

Review the practices policies and procedures to make recommendations for continued compliance / current regulations and interpret policies / procedures to employees, patients, family members, government agencies, etc.

Manage clinic operations to ensure compliance, efficiency and patient satisfaction

Interaction with the patients on a daily basis and be their point person for anything have to do with the treatment

Addresses issues raised by physicians, employees, and patients and seek out appropriate leaders or partners to problem solve and process improvement

Identify a strategy for the growth and execution of daily / weekly / monthly goals.

Proficient in EHR, Microsoft word / excel and other basic computer systems

Proficient in communicating via face to face, email, telephone and zoom

Some experience in Insurance verification and billing for multiple specialties incl. Chiropractic, Acupuncture, Physical Therapy, Primary Care, Neurology and / or Orthopedics

Salary : Competitive Base Pay with Performance Based Incentives on Overall Clinic Production