Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Saint Louis, MO, US
Associate Team Leader

Associate Team Leader

H&R Block • Saint Louis, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #24002

    [job_alerts.create_a_job]

    Associate Team Leader • Saint Louis, MO, US

    [internal_linking.related_jobs]
    Team Lead

    Team Lead

    Tempur Sealy • St. Louis, MO, United States
    [job_card.full_time]
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader

    Team Leader

    Tractor Supply • Saint Louis, MO, US
    [job_card.full_time]
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    RN - Clinical Team Lead - Preadmission

    RN - Clinical Team Lead - Preadmission

    Mercy • Arnold, MO, US
    [job_card.full_time]
    Find your calling at Mercy! Assists in the planning & coordinating operations as designated.Serves as a clinical resource for co-workers in the department. Assumes supervisory duties as delegated by...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Sales Lead

    Team Sales Lead

    Rally House • Saint Louis, MO, US
    [job_card.part_time] +1
    Rally House is a specialty retail store that carries all things local! We are looking for team members who are looking for a part-time leadership career and enjoy working for a growing organization...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy - PT

    Therapy - PT

    Quality Rehab - Bria Health Services - Bria of Godfrey • Godfrey, IL, United States
    [job_card.full_time]
    Quality Rehab - Bria Health Services - Bria of Godfrey.GetMed Staffing is searching for a strong Physical Therapist to assist our traveler-friendly client. A minimum of 1-2 years of experience is re...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead- Mortgage

    Team Lead- Mortgage

    Midland States Bank • Ladue, MO, US
    [job_card.full_time]
    At Midland, we're proud to be a little different.You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting ev...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader

    Team Leader

    Missouri Jack • Festus, Missouri, United States, 63028
    [job_card.full_time]
    As an Independently Owned and Operated Franchisee of Jack in the Box Inc.Louis Metropolitan area, we strive in achieving excellence while enjoying what we do every day. We promote from within and ha...[show_more]
    [last_updated.last_updated_30]
    Therapy / Rehab - PT

    Therapy / Rehab - PT

    Bria Health Services - Bria of Godfrey - Godfrey - RTG_Exchange • Godfrey, IL, United States
    [job_card.full_time]
    Bria Health Services - Bria of Godfrey - Godfrey - RTG_Exchange.Please inquire for local rates.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead - Systems Performance Engineering

    Team Lead - Systems Performance Engineering

    Boeing • Berkeley, MO, US
    [job_card.temporary]
    Job Description At Boeing, we innovate and collaborate to make the world a better place.We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, w...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Therapy - PT

    Therapy - PT

    BJC Home Care Services • Alton, IL, United States
    [job_card.full_time]
    Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you find your ideal contract; with over 50 ye...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Now Hiring : Field Account Manager (Hiring Immediately)

    Now Hiring : Field Account Manager (Hiring Immediately)

    CLAE SOLUTIONS • Old Jamestown, Missouri, US
    [job_card.full_time]
    Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Therapy - PT

    Therapy - PT

    BRIA Health Services • Godfrey, IL, United States
    [job_card.full_time]
    Bria Health Services - Bria of Godfrey.Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you fi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible Online Opinion Leader (Hiring Immediately)

    Flexible Online Opinion Leader (Hiring Immediately)

    Maxion Research • Alton, Illinois, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Arnold, MO, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Discovery Team Lawyer

    Discovery Team Lawyer

    Wilson Elser Moskowitz Edelman & Dicker LLP • St. Louis, MO, United States
    [job_card.full_time]
    Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified P...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Alton, Illinois, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader Compliance Solutions and Analytics

    Team Leader Compliance Solutions and Analytics

    Edward Jones • Saint Louis, MO, US
    [job_card.full_time]
    Team Leader Compliance Solutions And Analytics.Typically expected to work in an Edward Jones Home Office location three days a week.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Supervisor Retail

    Supervisor Retail

    Advantage Solutions • Arnold, MO, United States
    [job_card.full_time]
    US-MO-Cottleville | US-MO-Arnold.Primary Posting Location : City.Primary Posting Location : State / Province.Primary Posting Location : Postal Code. Primary Posting Location : Country.Field Operations...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]