Talent.com
Program Manager - Utility
Program Manager - UtilityMacAllister Machinery • Lansing, MI, US
Program Manager - Utility

Program Manager - Utility

MacAllister Machinery • Lansing, MI, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

Position Objective

This position will provide on-site technical support to field and shop operations as they pertain to planning, mobilizing, and executing power rent solutions in utility applications. They will assist utility sales with answers to application and technical questions as utility projects are developed. Incumbent will act as the project manager, coordinating customer requests, vendor scheduling, and technician availability.

Position Duties / Responsibilities

Primary Responsibilities :

  • Plans, manages, and coordinates all aspects of complex utility solutions within the Power Rent business.
  • Manages and monitors the projects time schedule to guarantee the project will be delivered and ready for startup on schedule.
  • Acts as the site supervisor and primary interface with utility site leader (customer) and / or other partners engaged in deploying utility support.
  • As required, can answer most technical questions and application questions with respect to Caterpillar power systems and other related products for consulting engineers, electrical contractors, salesman, and the service department.
  • Assists service staff and technicians with troubleshooting and resolution with product issues.
  • Prepares job safety plan and verifies all safety protocols are adhered to.
  • Performs customer service duties to establish positive, cooperative working relationships with service technicians, customers, and internal staff.
  • Assures working conditions offer the safest practices and cares for the safety of all parties involved in the projects.
  • Manages product improvements as they become available.
  • Elevates high priority issues and customers to Manager, Technical Services, and Caterpillar Service Reps.
  • Acts as the project coordinator for all load in and load out operations.
  • Conducts "Pre-Flight" walk throughs
  • Assists management team with utility equipment purchases and lifespan determination, Is an expert in utility equipment and operations.
  • Builds and plans training for utility technicians. Provides training to technicians in a growing role. Basic information to Mastery level.
  • Performs related duties as required.

Occasional / Other Responsibilities :

  • Acts as major contributor in accomplishing the department's financial goals, sharing responsibility for all results such as profitability, expense management, customer satisfaction, rework, quality, turnover, and employee satisfaction.
  • Participates in meeting, seminars, and training sessions to obtain information on new products to better provide technical assistance.

    • Position Requirements

    Required :

  • Bachelor's degree in related technical field (EE) or equivalent years of related experience
  • 5+ years of work-related experience in a technical role requiring deep expertise in system-level design, deployment, operation, and maintenance of generators, switchgear, synchronization controls, and other grid support or micro-grid systems.
  • 1-3 years of management or leadership experience
  • 1-3 years of client management and / or vendor relationship management experience
  • Working knowledge of NFPA 70E and related standards for working on or around energized and high voltage electrical systems

    • Ability to take ownership of processes and equipment thru excellent knowledge of the product and the market.

  • Ability to work with minimal direction utilizing strong problem-solving skills and project management skills.
  • Ability to adapt to changing environments and industry needs to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers.
  • The ability to be certified as a Power Analyst with excellent repair judgment and an excellent knowledge of grid tie technology and systems.

    • Preferred

  • 5 years or more of management or leadership experience
  • 5 years of client management and / or vendor relationship management experience
  • PMP Certification
  • OSHA 10 or 30HR
  • Minimum 5 years' of electric utility project management or leadership experience

    • Knowledge, Skills, And Abilities

    The requirements listed below are representative of the knowledge, skills, and / or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent customer service skills with a solid understanding of price, quality and turnaround; practicing and maintaining mutual expectations with customers on all three
  • Strong leadership skills, including creative thinking, decision making, goal setting and delivering results on projects and assignments
  • Strong multitasking abilities, detail-oriented and self-motivated
  • Strong interpersonal skills and ability to manage conflict in a win / win style
  • Excellent communication skills, including - verbal, written and listening skills
  • Excellent self-motivation and organizational skills
  • Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, subordinates and people at all levels inside and outside the organization
  • Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT / MacAllister Cat systems
  • Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment.
  • Ability to work in a fast-paced, high-pressure, deadline driven environment.

    • Other Requirements of Position

  • Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems. More unusual problems are referred to a supervisor / manager.
  • Major responsibilities typically require a high amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies.
  • Typically responsible for leading, coordinating, and monitoring the work of others who perform the same or related types of work as this job. Lead responsibilities typically include training, checking the work of others and ensuring supplies and materials are available.
  • Frequently communicates with coworkers, management, and customers. Occasionally communicates with company executives and government officials.
  • Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents.

    • The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

    [job_alerts.create_a_job]

    Utility • Lansing, MI, US

    [internal_linking.related_jobs]
    Account Manager - State Farm Agent Team Member

    Account Manager - State Farm Agent Team Member

    Steve VanElls - State Farm Agent • Fowler, MI, US
    [job_card.full_time]
    Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? Steve VanElls - State Farm Agent is searching for an outgoing and customer-focused indiv...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IT Project Manager (On-site, 5 Days / week)

    IT Project Manager (On-site, 5 Days / week)

    TEKsystems • Lansing, MI, United States
    [job_card.full_time]
    Technical Experience (Computer Science or Engineering Experience).Project Management Experience (Can be certifications, or actual experience as a PM) (At least 2 years of this).Strong communication...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Auto Body Technician

    Auto Body Technician

    The Boyd Group • Westphalia, MI, US
    [job_card.full_time] +1
    Company : Gerber Collision & Glass.WELCOME TO GERBER COLLISION & GLASS.Gerber Collision & Glass is one of the largest collision repair companies in North America.With $2+ billion in sale...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted]
    Michigan Licensed Electrician

    Michigan Licensed Electrician

    Finish Line Staffing • Albion, Michigan, US
    [job_card.full_time]
    Licensed Journeyman Electrician – Solar Field Project.Prevailing Wage) + $100 / day per diem up to 5 days paid.English or bilingual (Spanish / English). Must have a valid Michigan Journeyman Elect...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Unit Manager (UM)

    Unit Manager (UM)

    Aria Nursing and Rehab Careers • LANSING, Michigan, US
    [job_card.full_time] +1
    Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The Unit Manager provides, plans, coordinates or manages nursing care and he...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Territory Sales Manager - Educational Engineering Products - Michigan

    Territory Sales Manager - Educational Engineering Products - Michigan

    Mercury Hampton Ltd • Lansing, MI, US
    [job_card.full_time]
    Shape the Future of Engineering Education as a Territory Sales Manager!.Location / Territory Texas, Arkansas, Kentucky, Tennessee, Missouri, Illinois, Indiana, Michigan, Iowa, Minnesota, & Wiscon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    GIS Project Manager

    GIS Project Manager

    Cleantech Ventures, Inc • Lansing, MI, US
    [job_card.full_time]
    Interview Process : Virtual Interview via MS Teams.A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of virtual interview to validate candi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Program Manager

    Program Manager

    Raks Group • Lansing, MI, Michigan, US
    [job_card.full_time]
    Calibri,sans-serif"> Job Description : < / ...[show_more]
    [last_updated.last_updated_30]
    Manager, Market Logistics Operations

    Manager, Market Logistics Operations

    Sunbelt Rentals • Dewitt, MI, United States
    [job_card.full_time]
    Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Assistant Director for Campus Safety

    Assistant Director for Campus Safety

    Albion College • Albion, Michigan, United States
    [job_card.full_time]
    The Assistant Director for Campus Safety is a member of the Albion College Student Development staff and reports to the Director for Campus Safety. The Assistant Director is responsible for assistin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Program Manager

    Program Manager

    Kaav • Lansing, MI, US
    [job_card.full_time]
    Establish and monitor project controlling methods to insure timely knowledge and awareness of changes to project and / or program cost, quality, or schedule.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible schedule - Earn at least $1730 by driving 140 trips with Uber

    Flexible schedule - Earn at least $1730 by driving 140 trips with Uber

    Uber • Spring Arbor, Michigan, US
    [job_card.full_time] +1
    Earn at least $1730 driving with Uber when you complete your first 140 trips in 30 days.Take the next step in your career now, scroll down to read the full role description and make your applicatio...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Care Manager

    Care Manager

    Medasource • Lansing, MI, US
    [job_card.full_time]
    Primarily office or remote setting.Monday–Friday, 8a–5p (minimal evenings / weekends).The Care Coordinator is responsible for supporting members by conducting health and psychosocial assessments, dev...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Delivery Driver - Sign Up in Minutes

    Delivery Driver - Sign Up in Minutes

    DoorDash • Lansing, PA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Life Processing Specialist

    Life Processing Specialist

    Michigan Farm Bureau • Lansing, MI, US
    [job_card.full_time]
    Life Processing Specialist Objective.To be an effective team member of the Life Operations Department.To provide training and quality control assistance to co-workers. To assist with meeting service...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist - $2,115 per week

    Travel Physical Therapist - $2,115 per week

    Cross Country Allied • Dewitt, MI, United States
    [job_card.full_time]
    Cross Country Allied is seeking a travel Physical Therapist for a travel job in Dewitt, Michigan.Job Description & Requirements. As an outpatient physical therapist, you'll provide PT services to he...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Job Stability and Benefits for Local CDL Drivers

    Job Stability and Benefits for Local CDL Drivers

    Sharp Transit • Saint Johns, MI
    [job_card.full_time]
    Work-Life Balance and Full Benefits.Local CDL Drivers Return Home Daily.Serve families in your community by hauling grocery store shipments with. Daily Home Time for Local CDL Drivers.Quarterly Perf...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist PT Home Health - Up to $7500 Sign On

    Physical Therapist PT Home Health - Up to $7500 Sign On

    Elara Caring • St Johns, MI, United States
    [job_card.full_time]
    At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry.Here, each employee has the chance to make a real difference by carrying out our miss...[show_more]
    [last_updated.last_updated_30] • [promoted]