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Field Operations Specialist
Field Operations SpecialistMercury Business Services • Boston, MA, US
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Field Operations Specialist

Field Operations Specialist

Mercury Business Services • Boston, MA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Job Description

Job Description

Salary :

We are currently searching for an outstanding individual to join our Express Small Package team in Downtown Boston.

Mercury Business Services is a growing logistics company with offices in Boston, NYC, Columbus and Chicago. We are driven by our core values of Customers First, Extreme Ownership, Relentless Improvement, Band-aids and Stiches and Humility . Mercury specializes in time and temperature sensitive shipping for healthcare & life sciences, technology, and professional services companies.

For over 40 years Mercury has been providing clients with responsiveness, value, guidance, and a comprehensive solution for their time and temperature-sensitive shipping needs. When working with Mercury, clients get personal attention, rather than a 1-800 number, and personalized guidance for their complicated shipments.

The right person for this job needs to enjoy working from as 10 : 30 AM to 6 : 30 PM shift . This role will assist in all activities of our Squads and Express Packages team in Boston.

Daily Responsibilities :

  • Sort, prepare labels, and ship packages every night.
  • Solve various client issues on a nightly basis.
  • Serve as back-up walking courier.
  • Perform data entry.
  • Opening / Closing the office / facility
  • Assisting with customer support tickets
  • Process Asset Returns
  • Process AM Field Ops Export / NFO / Import Documents

Preferred Experience :

  • 1-3 years previous experience
  • Military experience is a plus
  • Exceptional verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Keen attention to detail
  • Valid Massachusetts Drivers License

    • Additional Preferred Skills :

  • Enjoy working in a fast-paced environment.
  • Be engaged, proactive, and highly motivated.
  • Positive attitude
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