Fitness General Manager

Job Description

Job Description

General Manager Job Description

General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time boxers) and securing member referrals. Under the management of a Franchise Owner and with the support of a Rumble Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our mission of fueling energetic communal experience.

Requirement :

• 2+ years of retail / service sales or fitness sales experience.
• Confident in generating personal sales and training sales team.
• Ability to lead and motivate all staff.
• Ability to manage and drive multiple revenue streams, including memberships, packages, and retail.
• Ability to recognize areas of improvement and make changes using good judgment.
• Ability to identify and resolve issues effectively.
• Ability to excel in a fast changing, diverse environment.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

Duties :

Strategically engage in marketing efforts to generate leads for the studio

Follow the LASER process to convert Leads to Members

Develop and implement strategies for growth, setting goals, and ensuring operational alignment with business objectives

Build rapport and lasting relationships all members

Lead, motivate, and develop staff

Optimize processes and manage resources

Compensation & Benefits :

Company Overview :

Rumble is a Premium Indoor Boxing™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment. We are an inclusive, inspiring, low-impact / high-intensity boxing experience for all ages and body types. No matter where you are in your fitness journey, Rumble will elevate your fitness.

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