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Customer Support Specialist 3
Customer Support Specialist 3Faithful Financial Co, LLC • Jacksonville, TN, us
Customer Support Specialist 3

Customer Support Specialist 3

Faithful Financial Co, LLC • Jacksonville, TN, us
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Job Description

Looking for real flexibility and a role that fits your life?

Join our remote team as a Customer Service Representative and help support real people with real questions — all from the comfort of your own home. Whether you're balancing family life, school, or just looking to avoid the daily commute, this opportunity gives you control and a meaningful way to earn.

What You’ll Do :

  • Answer inbound calls and make follow-up outbound calls
  • Help customers with questions, concerns, and support
  • Accurately input customer information into our system
  • Follow up with care to ensure customer satisfaction when needed
  • Consistently meet performance goals for growth potential

Requirements

  • High school diploma or equivalent
  • Excellent verbal communication skills
  • A quiet, organized workspace and reliable internet
  • Proficiency with Windows and general computer use
  • Flexible schedule availability, including evenings / weekends (set your own schedule)
  • Technology Requirements (MANDATORY to begin work) :

  • Windows 11 desktop or laptop
  • Minimum 8 GB RAM
  • No Chromebooks or Apple devices
  • Dual monitors recommended (not required at application)
  • USB noise-canceling headset (not required at application)
  • Hardwired internet connection (not required at application)
  • Benefits

  • Work remotely and skip the commute
  • Set your own schedule
  • Earn $12–$15 / hour to start
  • Performance-based pay increases
  • Join a positive, supportive virtual team
  • Requirements

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Reliable internet connection and a quiet workspace
  • Basic computer skills (Microsoft Office proficiency)
  • Ability to work flexible hours, including evenings and weekends (set your own schedule) Technology Requirements (MANDATORY to begin work) :
  • Windows 11 desktop or laptop
  • Minimum 16 GB RAM
  • No Chromebooks or Apple devices
  • Dual monitors recommended (not required at application)
  • USB noise-canceling headset (not required at application)
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