Collections Specialist | Accounts Receivable & Credit Management - Elkhart, IN
About the Company :
Our client, a well-established organization in the Elkhart, Indiana area, is seeking a motivated Collections Specialist to join their accounting team. This is a great opportunity for someone who enjoys building relationships with customers, resolving payment issues, and keeping receivables organized in a fast-paced environment.
Collections Specialist Responsibilities :
- Oversee daily collections activity for assigned customer accounts to ensure timely payments and reduce past-due balances.
- Contact customers via phone and email to discuss outstanding invoices and secure payment commitments.
- Research and resolve billing discrepancies, credits, and unapplied cash.
- Collaborate with internal departments including Accounts Receivable, Sales, and Customer Service to resolve account disputes.
- Generate and review aging reports, providing updates to management regarding delinquent accounts.
- Maintain accurate documentation of all collection actions and communications.
- Assist with credit limit reviews and customer account maintenance as needed.
Preferred Experience for the Collections Specialist :
2+ years of hands-on experience in collections , accounts receivable , or credit management .Strong customer service and communication skills with a professional approach to resolving payment issues.Experience using accounting or ERP systems (such as SAP, Epicor, NetSuite, or QuickBooks).Proficiency in Microsoft Excel (including pivot tables and VLOOKUPs preferred).Detail-oriented, organized, and able to manage multiple priorities effectively.Why Work Here :
Reputable company with strong community ties in the Elkhart area.Supportive leadership that values collaboration and initiative.Opportunities for career growth and cross-training within accounting.Competitive pay and benefits package.#ZRCFS #INOV2025
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