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Vice President of Revenue Operations
Vice President of Revenue OperationsTait North America • USA
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Vice President of Revenue Operations

Vice President of Revenue Operations

Tait North America • USA
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Role Overview

As Vice President of Sales & Revenue Operations, you will lead a global function responsible for enabling predictable growth, margin protection, and commercial excellence across Tait. You will architect and operate Tait's global commercial operations-integrating process, data, and tools across all regions and business units (Regional GMs, PSN / TIL, RFI, Services, and Enterprise Solutions). Furthermore, reporting to the CRO, this executive role will work closely with senior leadership to shape GTM strategy, enables predictable growth, disciplined governance, and commercial excellence as well as transformation through a unified "One Tait" sales operating model.

You will lead global forecasting, commercial governance, CRM / CPQ integration, and sales compensation programs to ensure consistent execution and board-level confidence in revenue projections. The role partners closely with senior leadership to drive operational transformation and deliver enterprise-wide revenue insights.

Scope of Role

Strategic Leadership & Commercial Planning

  • Define and execute the global Revenue Operations strategy in alignment with corporate objectives.
  • Partner with the CRO and executive leadership to shape go-to-market strategy, commercial planning, and long-range revenue growth initiatives.
  • Represent Revenue Operations in executive forums and strategic planning cycles.
  • Define commercial KPIs and data standards to ensure consistent measurement across all regions and business lines.
  • Lead annual and quarterly business reviews with executive leadership to assess performance against targets and inform strategic adjustments.

Enterprise Transformation

  • Lead initiatives to modernize revenue systems, pricing architecture, and digital enablement across commercial functions.
  • Drive continuous improvement across sales operations, customer success, and marketing enablement.
  • Ensure commercial and operational transformations are measurable, region-ready, and scalable across Tait's multi-business portfolio.

    • Team Leadership & Capability Building

  • Build and mentor a high-performing global RevOps team, fostering a culture of accountability, innovation, and continuous improvement.
  • Establish clear roles, responsibilities, and development pathways across the function.
  • Lead workforce planning, budget management, and performance oversight.
  • Chair a monthly Sales Operations Council with regional GMs, Services, and Finance to maintain alignment on forecast accuracy, pipeline health, and system enhancements.

    • Revenue Process Optimization

  • Own and continuously evolve the Global Sales Process (GSP) within HubSpot, standardizing and continuously improving global sales processes across all regions and business units to drive consistency, efficiency, and scalability. .
  • Drive end-to-end integration with CPQ / Helix, SAP / Finance, and reporting tools to deliver a single source of truth.
  • Maintain the Commercial Playbook (discount bands, margin floors, payment terms, services attach, RFI-specific rules).
  • Operate a central Deal Desk for non-standard terms, margin exceptions, and partner-integrated solutions; ensure compliance with board-approved delegations.

    • Technology & Systems Strategy

  • Oversee the revenue technology stack (CRM, CPQ, marketing automation, pricing tools), ensuring scalability and strategic alignment.
  • Own the roadmap for revenue systems enhancements, integrations, and vendor partnerships.
  • Partner with IT and Finance to evaluate and implement new technologies that support commercial growth.
  • Benchmark Tait's sales-tech roadmap against industry leaders (Motorola, L3Harris, Airbus) to maintain competitiveness in tools and analytics.

    • Analytics, Forecasting & Insights

  • Lead development of forecasting models, dashboards, and performance analytics to support strategic decision-making.
  • Deliver enterprise-level insights on pipeline health, customer trends, and revenue performance.
  • Ensure data integrity, governance, and compliance across all reporting platforms.
  • Provide standardized dashboards and lead structured annual and quarterly business reviews with executive leadership to assess performance against targets, identify trends, and inform strategic adjustments.

    • Governance, Risk & Compliance

  • Establish and maintain commercial governance frameworks that support audit readiness, risk mitigation, and regulatory compliance.
  • Establish and maintain global governance frameworks for pricing, discounting, deal approvals, and margin management, ensuring adherence to delegated authorities and approval workflows across all commercial functions
  • Partner with Legal and Finance to ensure delegated authority compliance for all pricing, margin, and contractual decisions.

    • Qualifications & Experience

  • 10+ years of experience in Revenue Operations, Sales Operations, or Commercial Strategy within mission-critical communications, defense, telecom, or industrial technology sectors.
  • Proven leadership experience managing distributed teams and scaling RevOps functions.
  • Deep expertise in CRM systems (e.g., HubSpot), CPQ, BI tools, and revenue analytics.
  • Strong strategic thinking, stakeholder management, and change-leadership capabilities.
  • Demonstrated success integrating acquisitions into unified commercial systems.
  • Experience operating within commercial governance frameworks and leading enterprise transformation initiatives.

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