Administration Manager

A company is looking for an Administration Manager (MEPS & PEPS).

Key Responsibilities

Oversee employee management including hiring, onboarding, and performance evaluations

Address escalated client complaints and communicate effectively with clients and advisors

Develop processes and training to enhance operational efficiency and team performance

Required Qualifications

Undergraduate Degree or equivalent work experience

10+ years in the retirement services industry with a focus on client management

Minimum of five years of supervisory experience

Knowledge of pension administration and compliance requirements

Experience with MEPs and PEPs preferred