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Tier 1 Network Monitor
Tier 1 Network MonitorApex Systems • Hampton, VA
Tier 1 Network Monitor

Tier 1 Network Monitor

Apex Systems • Hampton, VA
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Job# : 3018477

Job Description :

The Network Engineer supports the 24x7 Operations of our client’s enterprise network. The network monitor will work on a team responsible for the 24x& mission management and operations of the AF DCGS Enterprise Network.

Apply Here :   Please send your updated resume and availability for a call to Emma Mungo at

Title : Tier 1 Network Monitor

Location : Hampton, VA (on-site)

Type : 6 month contract to perm hire w / client

Schedule : 4, 10 hour shifts Mon-Thurs 7am-5pm or Thurs-Sun 7am-5pm.

Opportunity for 9pm-7am after conversion. Shifts rotates monthly

Pay : w / $67,500 conversion expectation

(Requirements) :

  • Must possess a TS / SCI Clearance
  • Minimum of 3 years of Enterprise Network Management experience
  • Possess IAT Level II certification
  • Demonstrated knowledge of routing and switching

Job Responsibilities :

  • Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies on a 24-hours-a-day, seven (7) days-a-week basis
  • Monitor all nodes for operational integrity
  • Respond to trouble calls
  • Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions
  • Populate and examine trouble and error logs for troubleshooting and capturing metrics
  • Provide technical support to resolve the problem or escalate to the appropriate level
  • Monitor and administer network tools for troubleshooting and metrics for trends analysis
  • Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
  • Provide technical support in data network planning, engineering, and design
  • Report all trouble calls upon receipt to the MCC in the DOC and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander
  • Provide quarterly metrics illustrating trends and workload to the COR in the form of a PowerPoint presentation (CDRL)
  • Provide network architecture management and data traffic routing for classified ISR data on the Wide Area Network (WAN) and its components
  • Provide support to the DPA 24-hours-a-day, seven (7) days-a-week
  • Detect network faults and initiate troubleshooting and restoral actions for network circuits, trunks and equipment for the DPA
  • Initiate and maintain trouble tickets and other logs to document these faults as well as corrective actions
  • Perform activities in support of the DOC’s PED Tasking Order (PTO) such as provisioning bandwidth between DCGS sites and the preparation and testing of circuits
  • #clearance

    EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at  or 844-463-6178.

    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

    Apex Benefits Overview :   Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

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    Tier 1 Network Monitor • Hampton, VA

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