Senior UX Designer I

RainFocus, one of the most innovative software companies, is in search of an exceptional Senior UX Designer I.About RainFocusRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.About the RoleYou’ll play an important part in the entire product development process, from brainstorming to launch. You’ll be part of a UX team where each designer is responsible for different areas of our product and integrated into individual scrum teams. You’ll be a driver for all aspects of product design and execution, including pitching ideas, designing the experience (visual design, interaction design, and prototyping), and communicating the solutions to necessary audiences within the company. You’ll work closely with the Product Manager and Developers to create elegant solutions to problems our customers are facing. The product team also includes front-end developers who share our passion to deliver a great user experience throughout our platform.

We're looking for someone who:

• Has at least 5 years of experience on a product and UX team, ideally for a SaaS application.
• Has a portfolio of top-notch product work that demonstrates strong design thinking and methodologies.
• Has the ability to clearly communicate design rationale and conceptual ideas.
• Can define success metrics for a new product or feature, and create the appropriate mechanisms to measure success after it launches.
• Is in tune with what is going on in the world of technology, and considers how they might implement new thinking and ideas in their work.
• Naturally seeks to mentor and inspire more junior designers on the team, and to lead by example.
• Is curious, hungry to learn, and loves to understand how things work.
• Is nimble and thrives in a feedback cycle measured in hours rather than weeks.
• Partners across teams at every stage to deliver the highest level of quality.
• Can assess customer usage patterns and remove roadblocks to help them successfully complete key tasks.
• Can validate designs directly with customers, and use both data and customer feedback to refine concepts or new features.
• Loves to see their work ship — quickly.
• Has strong business acumen and ability to think strategically about product initiatives.
• Proficient in UX research techniques and testing activities to assess user behavior.
• Wants to take responsibility for and measure the success of new designs.
• Has a "get it done" attitude and proven background of delivering beautiful work again and again.
• Is a proactive communicator, strives to be articulate and empathetic in their interactions, and likes to share their work early and often.

Preferred Skills:

• Experience in events industry
• Experience in marketing
• Understanding of basic coding
• Experience using AI in the UX process

Why work at RainFocus?At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.