Front Desk Receptionist (Bilingual English / Spanish) Employment Type :
- W2 Hourly Position Location : Onsite - Woodbridge, VA Schedule : Full-Time, Monday through Friday, 8 : 45 AM - 5 : 00 PM Role Summary We are seeking an enthusiastic, highly motivated, and bilingual Front Desk Receptionist to be the welcoming first point of contact for our medical practice.
- This is an ideal junior-level opportunity for a candidate eager to launch their career in healthcare administration.
- The primary focus of this role is ensuring smooth patient flow, managing administrative tasks efficiently, and providing exceptional customer service in both English and Spanish.
Key Responsibilities As a key member of our administrative team, you will be trained on and responsible for the following core duties :
Patient Management & Communication Bilingual Communication : Fluently and professionally interact with patients, family members, and visitors in both English and Spanish, translating essential information as needed.Check-In / Check-Out :
Greet patients warmly, confirm appointments, process necessary intake forms, and collect identification and insurance cards.Scheduling :
Accurately schedule and confirm appointments, follow-up appointments, and referrals, managing the clinic’s calendar effectively.Phone Operations :
Answer and direct high-volume, multi-line phone calls, triage patient inquiries, and take detailed messages for clinical staff.Administrative & Financial Support Insurance Verification :
Verify patient eligibility and benefits with insurance providers prior to their visit.Financial Transactions :
Collect co-pays, deductibles, and outstanding balances, accurately processing payments and providing receipts.Record Keeping :
Prepare, scan, and file patient charts and medical records while ensuring strict adherence to all HIPAA and privacy regulations.Office Organization :
Maintain a clean, professional, and organized reception area and supply inventory.Qualifications Language :
Mandatory : Fluency (written and verbal) in both English and Spanish .Experience Level :
This is a junior role.Prior medical office experience is a plus, but a strong willingness to learn, a positive attitude, and professional demeanor are prioritized.Skills :
Excellent verbal and written communication skills; basic proficiency with Microsoft Office Suite and ability to quickly learn Electronic Health Record (EHR) software.Attributes :
Highly organized, detail-oriented, and reliable.Must be able to manage time effectively in a fast-paced environment and handle confidential patient information with discretion.Powered by JazzHR