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Doctor Office Assistant (Bilingual English/Spanish)
Doctor Office Assistant (Bilingual English/Spanish)ASCENDING • Woodbridge, VA, US
Doctor Office Assistant (Bilingual English / Spanish)

Doctor Office Assistant (Bilingual English / Spanish)

ASCENDING • Woodbridge, VA, US
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Front Desk Receptionist (Bilingual English / Spanish) Employment Type :

  • W2 Hourly Position Location : Onsite - Woodbridge, VA Schedule : Full-Time, Monday through Friday, 8 : 45 AM - 5 : 00 PM Role Summary We are seeking an enthusiastic, highly motivated, and bilingual Front Desk Receptionist to be the welcoming first point of contact for our medical practice.
  • This is an ideal junior-level opportunity for a candidate eager to launch their career in healthcare administration.
  • The primary focus of this role is ensuring smooth patient flow, managing administrative tasks efficiently, and providing exceptional customer service in both English and Spanish.

Key Responsibilities As a key member of our administrative team, you will be trained on and responsible for the following core duties :

  • Patient Management & Communication Bilingual Communication : Fluently and professionally interact with patients, family members, and visitors in both English and Spanish, translating essential information as needed.
  • Check-In / Check-Out :

  • Greet patients warmly, confirm appointments, process necessary intake forms, and collect identification and insurance cards.
  • Scheduling :

  • Accurately schedule and confirm appointments, follow-up appointments, and referrals, managing the clinic’s calendar effectively.
  • Phone Operations :

  • Answer and direct high-volume, multi-line phone calls, triage patient inquiries, and take detailed messages for clinical staff.
  • Administrative & Financial Support Insurance Verification :

  • Verify patient eligibility and benefits with insurance providers prior to their visit.
  • Financial Transactions :

  • Collect co-pays, deductibles, and outstanding balances, accurately processing payments and providing receipts.
  • Record Keeping :

  • Prepare, scan, and file patient charts and medical records while ensuring strict adherence to all HIPAA and privacy regulations.
  • Office Organization :

  • Maintain a clean, professional, and organized reception area and supply inventory.
  • Qualifications Language :

  • Mandatory : Fluency (written and verbal) in both English and Spanish .
  • Experience Level :

  • This is a junior role.
  • Prior medical office experience is a plus, but a strong willingness to learn, a positive attitude, and professional demeanor are prioritized.
  • Skills :

  • Excellent verbal and written communication skills; basic proficiency with Microsoft Office Suite and ability to quickly learn Electronic Health Record (EHR) software.
  • Attributes :

  • Highly organized, detail-oriented, and reliable.
  • Must be able to manage time effectively in a fast-paced environment and handle confidential patient information with discretion.
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    Office Assistant • Woodbridge, VA, US

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