Talent.com
Customer Support Assistant
Customer Support AssistantHustle Notice Biz • Boston, MA, US
Customer Support Assistant

Customer Support Assistant

Hustle Notice Biz • Boston, MA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Support Assistant

Location : Boston, MA Company : Unilux Brand

We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. In this role, you will be at the forefront of our customer experience, ensuring that each interaction reflects our commitment to outstanding service. You will operate in a fast-paced environment where your problem-solving skills and ability to communicate effectively can make a significant impact.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide accurate information regarding products and services to customers.
  • Assist customers with troubleshooting and resolving technical issues.
  • Document customer interactions and maintain detailed records of inquiries and resolutions.
  • Collaborate with other departments to escalate complex issues effectively.
  • Identify opportunities for process improvements to enhance customer satisfaction.

Skills, Knowledge and Expertise

  • High school diploma or equivalent; additional education or certifications in customer service is a plus.
  • Proven experience in a customer support role or similar position.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle challenging customer interactions with patience and professionalism.
  • Familiarity with customer relationship management (CRM) systems is advantageous.

    • Benefits

  • Comprehensive health, dental, and vision coverage
  • Paid time off, including vacation and sick leave
  • Retirement savings plan with employer contributions
  • Employee wellness programs and mental health support
  • Professional training and development opportunities

    • About Unilux Brand

    We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

    [job_alerts.create_a_job]

    Customer Support • Boston, MA, US

    [internal_linking.related_jobs]
    Administrative Assistant

    Administrative Assistant

    Axelon Services Corporation • Canton, MA, US
    [job_card.full_time]
    Job Title : Administrative Assistant.Shift : 8 : 00AM - 4 : 00PM (Monday to Friday).RESPONSIBILITIES / ACCOUNTABILITIES.Provide a high level of customer service to both internal and external customers in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Record Retrieval Call Support

    Record Retrieval Call Support

    Insight Service Group (ISG) • Danvers, MA, United States
    [job_card.full_time]
    Take your career to the next level with this unique opportunity for growth and development within a dynamic national company! ISG provides national claim and litigation support to the insurance and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapy Assistant - $1,394 per week

    Travel Physical Therapy Assistant - $1,394 per week

    MedAdventures • Brockton, MA, United States
    [job_card.full_time]
    MedAdventures is seeking a travel Physical Therapy Assistant for a travel job in Brockton, Massachusetts.Job Description & Requirements. MedAdventures Job ID #57156028.Pay package is based on 8 hour...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Administrator

    Customer Support Administrator

    VirtualVocations • Dorchester, Massachusetts, United States
    [job_card.full_time]
    A company is looking for a Customer Support Administrator, EMEA - Temp.Key Responsibilities : Creates and validates sales orders, providing guidance to resolve errors Coordinates internal and ext...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Support

    Sales Support

    Interior Logic Group • Boston, MA, US
    [job_card.full_time]
    Looking to build your career and design your future? You have come to the right place.The Sales Support associate is responsible for generating bids using material cost sheets, scopes of work, and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapy Assistant - $1,524 per week

    Travel Physical Therapy Assistant - $1,524 per week

    Go Healthcare • Brockton, MA, United States
    [job_card.full_time]
    Go Healthcare is seeking a travel Physical Therapy Assistant for a travel job in Brockton, Massachusetts.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week (...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Engagement Coordinator

    Patient Engagement Coordinator

    Center Eye Care • Brockton, MA, US
    [job_card.full_time]
    Job Title : Patient Engagement Coordinator.Locations : North Reading, MA with limited travel to Boston, MA and Cambridge, MA. The Patient Engagement Coordinator is the front-facing ambassador of the p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote First-Line Supervisors of Office and Administrative Support Workers - AI Trainer ($80-$120 per hour)

    Remote First-Line Supervisors of Office and Administrative Support Workers - AI Trainer ($80-$120 per hour)

    Mercor • Brockton, Massachusetts, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •First-Line Supervisors of Office and Administrative Support Workers • • to support a leading AI lab in advancing research and infrastructure for next-...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Support Administrator

    Sales Support Administrator

    Connexion Systems and Engineering, Inc. • Weymouth, MA, US
    [job_card.full_time]
    SUMMARY OF RESPONSIBILITIES : Reporting to the Customer Service Manager, provide administrative support to the Sales Manager, Regional Sales Managers, Customer Service Manager, and Customer Service ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Quotations Specialist – Customer Support & Inside Sales

    Quotations Specialist – Customer Support & Inside Sales

    Xico Lighting • Woburn, Massachusetts, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Quotations Specialist – Customer Support & Inside Sales.Xico Lighting (a 3LED Group Company).Xico Lighting is one of the fastest-growing architectural lighting brands in the 3LED Group family.W...[show_more]
    [last_updated.last_updated_variable_days]
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Brockton, Massachusetts
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Desktop Support Technician

    Desktop Support Technician

    Ovation Workplace Services Inc • North Andover, MA, US
    [job_card.full_time]
    Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, soft...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Unit Coordinator

    Unit Coordinator

    Hebrew SeniorLife • Canton, MA, US
    [job_card.full_time]
    Perform diversified general clerical, secretarial, and receptionist duties according to established policies and guidelines, working under supervision of the DON. Demonstrate a strong commitment to ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Support Coordinator

    Support Coordinator

    Audoo • Dorchester, MA, US
    [job_card.temporary]
    Reporting to : Head of Operations.Location : Home Based, Sydney - Australia.We're looking for a highly motivated Support Coordinator to complement our fantastic team. As our Support Coordinator, you w...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Support

    Store Support

    Home Depot (Retail) • Chelsea, MA, US
    [job_card.full_time]
    Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Emergency Support Assistant

    Emergency Support Assistant

    TradeJobsWorkforce • 02475 Arlington Heights, MA, US
    [job_card.full_time]
    Make an impact in the role of Emergency Support Assistant to coordinate tasks to ensure deadlines are met, work collaboratively across teams and departments, and follow safety procedures and compan...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Communication Teacher / SLP Assistant

    Communication Teacher / SLP Assistant

    Boston Higashi School • Randolph, MA, United States
    [job_card.full_time]
    Communication Teacher / SLP Assistant.Boston Higashi School - Randolph, MA.Salary : $57,416 annually (entry level).Boston Higashi School is an internationally recognized leader in autism education, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Program Support Assistant

    Program Support Assistant

    Healthcare Financial, Inc. • Quincy, MA, US
    [job_card.full_time]
    Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.Help Power Our Operation...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]