Branch Manager

Salary: Starting salary begins at $60,000, with consideration for higher placement based on relevant experience, leadership background, and internal equity.

Branch Manager

Lead People. Strengthen Service. Make an Impact.

At Public Safety Credit Union, our mission is simple: to provide financial empowerment to the first responder community. For more than 90 years, we have proudly served first responders and their families, and today we continue that mission through five branch locations, more than $180 million in assets, and a team committed to service, trust, and growth.

We are seeking a Branch Manager who is confident leading people, building accountability, and creating a strong team culture rooted in exceptional member service.

This role is ideal for someone who is ready to take the next step in leadership or someone with established experience who values meaningful impact in a collaborative, community-focused institution.

Why This Role Matters

At PSCU, branch leadership is highly visible and hands-on. Our Branch Managers do more than oversee daily operations they coach employees, strengthen service standards, identify opportunities for improvement, and help move the Credit Union forward.

Because we are a smaller institution, leaders here work closely with senior management, collaborate across departments, and have direct influence on both team development and member experience.

What Success Looks Like

• Lead, coach, and develop branch employees through clear expectations, feedback, and ongoing support
• Foster a positive, accountable branch culture aligned with PSCU service standards
• Oversee branch operations, including teller activity, lending support, balancing, scheduling, and operational oversight
• Identify process improvements and help keep procedures, training, and branch practices current
• Partner with leadership across departments to support initiatives that improve member service and operational consistency
• Support staff growth while maintaining strong daily execution
  
  

What Youll Bring

• Leadership experience in banking, credit union, retail finance, or another service-driven environment
• Confidence managing people, accountability, and daily branch priorities
• Strong communication skills and sound professional judgment
• Ability to coach employees with both encouragement and accountability
• Comfort balancing member needs, operational priorities, and team development
• Flexibility to support multiple branch locations and occasional Saturday hours
  
  

Helpful Experience (But Not Required)

• Credit union experience
• Lending or branch operations experience
• Experience training others, improving processes, or updating procedures
• Exposure to compliance, audits, or branch controls
  
  

Qualifications

• High school diploma or equivalent required; additional coursework in business, finance, leadership, or related field is beneficial
• Minimum of 3 years of progressively responsible experience in financial services, branch operations, or leadership-based service environments
• Must hold or be able to obtain a Notary designation
• Must hold or be able to obtain a Nationwide Mortgage Licensing System (NMLS) number within 90 days of hire if not already licensed
  
  

Compensation & Schedule

• Full-Time | Exempt
• Standard business hours MondayFriday, with rotating Saturday support
• Ability to report to multiple branch locations required
• Starting salary range begins at $60,000, with consideration for higher placement based on relevant experience, leadership background, and internal equity.
  
  

Benefits

• Medical, dental, vision, life, short- and long-term disability insurance employee coverage paid 100%
• Health Savings Account
• Flexible Paid Time Off and holiday pay
• 401(k) with employer match
• Cell phone reimbursement
• Management incentive eligibility
• Casual logo-wear dress environment
• PSCU banking privileges for you and your family

and more.

Why PSCU

We believe strong leadership can be developed but confidence, care for people, and commitment to service matter from day one.

If you are looking for a place where your leadership can make a visible difference, wed love to hear from you.