Customer Service Representative

Overview :

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client Limited is an oilfield services company and has more than 140 nationalities working in more than 120 countries. This Client has four principal executive offices located in Paris Houston London and The Hague. This Client is the worlds largest offshore drilling company.

Job Title : Customer Service Representative

Duration : 11 Months

Work Location : Anchorage AK 99518

Job Type : Temporary Assignment

Work Type : Onsite

Shift / Hours : shift : M-F 8hours as needed per business

Job Description :

• The Customer Service Representative is responsible for providing and maintaining updated information for customers.
• Perform administrative functions supporting customer service functions and sales order entries.
• Provide monthly status of open orders and follow up with customers and Production.
• Maintain record of asset delivery progress and invoicing.
• Interact with Production Buyer and Planner for follow-up of customer orders.
• Resolve licensing issues received from customers and record in support database.
• Maintain and improve the integrity of the data in the MFGPRO database.
• Use the guiding principles and tools of the Manufacturing System to drive continuous improvement wherever applicable.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1