Additional Services Manager

Additional Services Manager

Join Our Team as an Additional Services Manager! We're looking for a hands-on leader to guide a team of Additional Service Technicians providing specialty pest solutions like termite control, mosquito treatments, wildlife removal, and insulation services. Our ASM will provide training, ensure quality, and keep our customers' homes and businesses pest-free.

Responsibilities:

• Lead and develop the Additional Services Technician team through performance management, ongoing training, and field support.
• Oversee quality control by conducting ride-alongs, auditing service tickets, and inspecting trucks to ensure compliance with safety, service, and organizational standards.
• Manage inventory by ordering, issuing, and maintaining products, chemicals, and equipment for the team.
• Support service delivery by completing routes and high-priority jobs, assisting technicians in the field, and responding to urgent service needs.
• Maintain operational efficiency by tracking performance metrics, coordinating schedules and subscriptions, and managing vendor partnerships for outsourced work.

Qualifications:

• High School Diploma or GED, preferred.
• 1+ year of pest control experience and prior management experience in the service industry.
• Must be 21 years of age or older and possess a valid driver's license, as driving a company vehicle is an essential function of this role. Driving record must meet the company's insurance standards.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Pay and Benefits

• Weekly Pay get paid every Friday!
• This position offers a salary base pay range of ($55,000 - $63,000)/year, with additional compensation opportunities.
• Paid sick and vacation time along with 10 company-paid holidays
• Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA).
• Short-term and long-term disability coverage, plus voluntary life insurance.
• 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%.
• Access to the Employee Assistance Program (EAP)
• Discounted pest control services for employees and their friends/family.

Physical Demands and Working Requirements

• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting
• Requires clear vision for both close and distant tasks, with adjustable focus
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment
• Potential exposure to pests, mold, allergens, and structural hazards; safety gear required

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.

EEO Statement: The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.