Business Systems Analyst

Under the direction of the SVP / Information Technology is responsible for the Credit Union's mission by ensuring key business applications-particularly core banking systems and integrated platforms. This role serves as a liaison between business units, IT, and third-party vendors to optimize system functionality, troubleshoot issues, implement enhancements, and support technology-driven initiatives that improve member and employee experiences.

Primary Responsibilities :

Application Support & Administration

• Serves as a core banking application administrator with responsibilities for configuring, administering, operating, monitoring, maintaining and supporting system and users. Ensures collaboration and communication of system functionality, updates and integrations with vendors, consultants and end users.
• Serve as the primary support resource for related business applications.
• Perform application configuration, data updates, user administration, and system monitoring.
• Troubleshoot application issues, analyze root causes, and resolve or escalate problems as needed.
• Maintain system documentation, workflows, and procedures.
• Help maintain the Credit Union's security posture and cyber security operations by communicating potential risks, assisting with security initiatives, and participating in the Incident Response Program.
• Participate in rotating on-call schedule providing after-hours coverage / support, including weekends, holidays and nights. Irregular hours may be required on occasion based on business needs.
• Manages the core banking application disaster recovery plan and coordinates testing with third party vendors and internal personnel.

Business Analysis & Process Improvement

Project Coordination

Compliance & Security

Position Requirements :

Benefits :

RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends.

In alignment with our commitment to pay transparency, we're pleased to share that the base salary range for this position is $74,500 - $93,500 , excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success.

Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Posted by ApplicantPro