IT Support Lab Technician Contract to Hire

For further inquiries regarding the following opportunity please contact our Talent Specialist.

Ragu Mohan at

Title : IT Support / Lab Technician - Contract to Hire

Location : On-site at San Diego CA

Duration : 6 Months with possibilities of extension

Description :

A Lab support technician plays a critical role in the smooth operation and expansion of client labs by overseeing the management and administration of the infrastructure used for testing and validation of our products. The Lab support tech ensures that our test infrastructure scales with our global operations and helps expand clients test capability across all product lines.

Where do you come in :

Be the on-site person for Lab maintenance and support to ensure the infrastructure is usable remotely by all teams

Set-up of PCs and Mac machines in the lab with standardized images and security patches

Work with IT on to always ensure connectivity in the lab

Set up / assemble racks of machines / servers and update HW as needed for test and validation

Work with the Test and Development teams to purchase test equipment (Switches phones Macs USB cables etc.) and get it shipped to DXCM

Build / maintain and allocate VMs to scale test infrastructure and make it available to team

Ensure that all lab activities comply with safety regulations protocols and ethical standards.

Collect debug logs and work with IT team as needed to always ensure proper network connectivity in the lab

Install automation tools to collect data and monitor stats for the lab

Use lab mgmt SW to take inventory and track the health of lab devices

Collaborate with other teams to standardize lab management tools

Keep detailed records of inventory purchases to shipments to teams

Document the lab layout and usage processes device info etc. so that its easily accessible to all test engineers

What makes you successful :

Must have 3 years of experience building and maintaining an engineering lab

You must have experience in racking up servers cabling / labeling building and maintaining an engineering labs with test fixtures

Hands-on experience working with Windows and Mac Operating systems taking snapshots / back-ups updating security patches etc.

Good understanding of lab administration tasks well-versed with lab / infra management tools and procedures

Experience managing inventory of assets and labeling / tracking etc.

Experience in setting up using managing and configuring VMs for multiple users

Experience in implementing safety measures and providing training to lab personnel. Maintain records of safety inspections and incidents.

Excellent written and verbal communication skills

Basic experience or exposure to shell scripting or Python

Experience using Excel PowerPoint Word etc. for documentation

Enthusiasm to learn and grow

Required Skills

Lab Management

Scripting Python or shell

Debugging

Preferred Skills (nice to have)

QA Automation

Development

Leadership

About us : DivIHN the IT Asset Performance Services organization provides Professional Consulting Custom Projects and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization Specialization and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race color religion (creed) gender gender expression age national origin (ancestry) disability marital status sexual orientation or military status.

Key Skills

Change Management,API,ABAP,Facility Management,Games,Claims

Employment Type : Full Time

Experience : years

Vacancy : 1