Client Relationship Manager

A company is looking for a Client Relationship Manager to oversee client satisfaction and manage key accounts.

Key Responsibilities

Serve as the primary point of contact for Key Business Partner Account Management and various departments

Monitor customer experience metrics and drive client satisfaction improvements

Resolve escalated client issues and collaborate with internal teams to enhance service delivery

Required Qualifications

Bachelor's degree or equivalent work experience required

3-5 years of experience in Group Health Insurance / Benefits, preferably in an Account Management role

Producer's license preferred

Proficiency in Microsoft Office Suite or related software

Ability to work effectively in a fast-paced environment