Imaging Mail / Clerk

Profile Summary :

The basic function of this job is to prep returned mail and back-end mail, looking up items as needed in the administration systems. In addition, the position involves scanning documents, logging for overnight processing, and assisting with sorting mail and filing case mail as time permits.

Profile Description :

Preps returned Mail and back-end documents using barcode coversheet appropriate for the task. This includes look-up of information in the administration system as needed.

Setup & manage the appointment schedule via Zoom. Meeting & greating customer for their appointment.

Logs contents of overnight packages in the overnight tracking database

Counts and batches documents for scanning, making sure tasks are appropriately separated

Assist Mail Services by sorting multiple daily mail drops and filing Case Mail as time permits and volumes dictate.

Other duties and projects as assigned

Knowledge & Experience :

Experience in office or Imaging / mailroom environment

Ability to routinely life / move 20-50 pounds

Proficient with Excel

Excellent verbal & written communication

Knowledge of Imaging and Mail Room equipment

Proven customer service experience

Good organizational and prioritization skills

Dependable and good team player

Preferred Knowledge & Experience :

College degree or equivalent experience

Compensation Pay Disclosure :

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and / or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and / or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$36,460 - $45,580 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind : To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250 / year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture :

Equal Employment Opportunity

Reasonable Accommodations