Commercial Banking Center Manager

Commercial Banking Center Manager

More than 135 years ago, we started with core values that never go out of style : listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year. With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

As a Commercial Banking Center Manager, you will provide leadership, organization, planning, and direction for a team of commercial relationship managers and support staff. Drive business development efforts in the business market. Manage the largest and most complex credits, typically those requiring monitoring and control. In this role you'll have the opportunity to :

• Develop and direct the sales, marketing, public relations, and business development plan for the commercial banking center.
• Effectively manage focused business development processes for goal achievement, including strategies for acquiring, retaining, and growing select clients.
• Monitor and control large and complex credits.
• Effectively lend to a wide range of industries and loan types.
• Generate commercial loans and deposits.
• Monitor all credits through periodic reviews and analysis.
• Develop and lead commercial lending team to build profitable relationships with business customers.
• Ensure staff provides exceptional customer service and proactively sells bank products based on customer needs.
• Responsible for creating a positive work environment, establishing high standards for work quality, and providing opportunities for career growth and job satisfaction in order to develop and retain a highly trained and motivated staff.
• Develop and manage income and expense budget for the commercial banking center.
• Responsible for resolving customer issues with satisfactory results.
• Develop strong and effective working relationships outside of the team.
• Responsible for creating awareness of the bank and its services through community activity.
• Responsible for complying with, and ensure staff follows, policies, procedures, security requirements, and government regulations.

Education & Certifications

Bachelor's degree : Accounting, business, economics, law, computer science or other related field required (an equivalent combination of education and experience may be considered).

Experience

8 or more years of experience in all phases of commercial lending in the local market.

Knowledge, Skills and Abilities

Proven leadership, team building, training, coaching, and management skills with the demonstrated ability to mentor, motivate, and drive change. Experience with developing high performing teams. Possess excellent credit skills and proven ability to effectively manage credit needs for the portfolio, including arranging, structuring, and decision complex credits. Demonstrated ability to underwrite, structure, monitor, and control loans for a wide range of industries and loan types. Possess an in-depth knowledge of accounting principles and budgeting. Advanced sales, negotiation, analytical, problem solving, collaboration, communication, and interpersonal skills with a proven ability to develop and manage business relationships. Proficient in MS Office products, including Word, Outlook, and Excel. Knowledge of federal and state laws and regulations relating to commercial lending. In-depth knowledge of management and supervisory principles.