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Account Manager Lead
Account Manager LeaddLocal • Mesa, AZ, US
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Account Manager Lead

Account Manager Lead

dLocal • Mesa, AZ, US
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  • [job_card.full_time]
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Account Manager Lead

Argentina (Remote) / Ciudad de Mxico (Remote) / Sao Paulo (Remote)

Commercial Commercial Americas / Full Time / Remote

We are looking for an experienced Account Manager to join our team. In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. You'll play a key role in driving revenue growth by upselling and cross-selling to existing clients, while also leading and developing a high-performing team to support business objectives.

What Will I Be Doing?

  • Manage and grow a portfolio of strategic client accounts across global markets.
  • Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
  • Lead and mentor a team, setting clear goals and supporting their professional growth.
  • Identify opportunities to upsell and cross-sell additional products and services to existing clients.
  • Collaborate with internal teams to ensure the successful delivery of our solutions.
  • Serve as a regional expert, providing insights to support the broader sales and account management strategy.
  • Represent the company at industry events, conferences, and through professional networking.
  • Contribute to the development and implementation of growth-oriented operational strategies.

What Skills Do I Need?

  • 4+ years of B2B sales or account management experience, preferably in a tech or fintech company.
  • Proven experience leading and managing teams, with a focus on performance, development, and collaboration.
  • Demonstrated success in upselling and cross-selling within existing accounts.
  • Excellent relationship-building, communication, and negotiation skillsespecially with senior stakeholders.
  • Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
  • A well-established business network and experience developing strategic partnerships.
  • Willingness to take smart risks backed by deep customer understanding and solid strategy.
  • Fluency in English is required (other languages are a plus).
  • Ability and willingness to travel internationally.

    • Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you :

  • Remote work : work from anywhere or one of our offices around the globe!
  • Flexibility : we have flexible schedules and we are driven by performance.
  • Fintech industry : work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
  • Referral bonus program : our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
  • Learning & development : get access to a Premium Coursera subscription.
  • Language classes : we provide free English, Spanish, or Portuguese classes.
  • Social budget : you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
  • dLocal Houses : want to rent a house to spend one week anywhere in the world coworking with your team? We've got your back!
  • For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required

    • Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

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