Sales Associate - Kansas City, MO - Johnson & Johnson MedTech - Orthopaedics

Sales Associate

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

We are searching for the best talent for Sales Associate located in Kansas City, MO. Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order. Sales Associates also support sales objectives, cover cases, and maintain / manage surgeon and account relationships within a geographic territory and may offer / sell the breadth of portfolio, services, and solutions for assigned accounts.

Key responsibilities include :

• Assisting in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Guiding and assisting surgeons in the operating room through their clinical and product knowledge.
• Supporting customers by attending surgeries, assuring that the proper equipment is available, and performing ways to optimize trays; providing Operating Room and Sterile Processing Department consultation.
• Troubleshooting and providing other technical assistance; handling customer requests, effectively managing hospital billing, creating / closing purchase orders.
• Sharing key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels.
• Maintenance, tracking, and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
• Focusing on customer satisfaction and retention; and improving the customers' insights into DePuy Synthes tangible and non-tangible value proposition and solutions.

Qualifications :

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.

Here's what you can expect :

Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process!