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Louisiana Healthcare Customer Service Advocate
Louisiana Healthcare Customer Service AdvocateVirtualVocations • Raleigh, North Carolina, United States
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Louisiana Healthcare Customer Service Advocate

Louisiana Healthcare Customer Service Advocate

VirtualVocations • Raleigh, North Carolina, United States
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  • [job_card.full_time]
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A company is looking for a Healthcare Customer Service Advocate.

Key Responsibilities

Verify insurance eligibility and benefits using various tools and methods

Update and maintain patient demographic and insurance data in the EHR system

Document key benefit details and communicate with patients regarding their insurance coverage

Required Qualifications

1-2 years of experience in a healthcare call center or healthcare administration

Familiarity with health insurance terminology and government-sponsored plans

Proficient in navigating healthcare systems; experience with EHRs preferred

Must successfully pass a criminal background check

Strong adherence to daily schedules and performance metrics

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Customer Advocate • Raleigh, North Carolina, United States

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